National Casualty Practice - SVP Senior Broker

EPIC Brokers•Atlanta, GA

5h•Hybrid

About The Position

The National Casualty Practice - SVP Senior Broker will work closely with Global Client Executives, primarily focusing on client relations and service delivery to clients related to Risk Management Casualty and new business prospects. It also includes developing and mentoring less experienced casualty colleagues who support the senior Casualty broker on their book of business. Potential to evolve into a more substantial management role.

Requirements

Expertise in specialized placement of all casualty risk for large, complex commercial client accounts.
This role will manage relationships with both clients and carrier partners.
Comprehensive and technical understanding of casualty and international coverages
Superior organizational skills and close attention to detail
Strong problem-solving skills and a sense of urgency
Results-oriented with a substantial client service focus
Excellent written, verbal, and interpersonal communication skills with the ability to foster relationships with colleagues, clients, and insurance carrier underwriting/processing departments
Strong quantitative and analytical skills
Ability to work independently and consistently meet deadlines
20% domestic and international travel may be required
Ability to prioritize and manage multiple projects/assignments and communicate with team members across various offices
Desire to work in a collaborative, team-oriented environment
Ability to translate insurance terms into easy-to-understand explanations for clients who are not familiar with the product lines involved
Strong negotiation and presentation skills

Nice To Haves

Experience leading and/or mentoring other team members.

Responsibilities

Assist in all phases of client relationship management and retention strategies focusing on service and delivery of EPIC resources.
Work closely with the Casualty account team members and the Global Client Executive to service clients, including the following tasks:
Create and submit renewal specifications to the marketplace
Negotiate policy terms, conditions, and premiums
Present marketing results to clients
Review quotes, binders, policies, and endorsements for accuracy and transmit to clients
Coordinate international placements/services with our global broker network
Develop productive business relationships with key insurance underwriters
Keep clients abreast of marketplace developments and innovations
Implement and maintain a quality service plan in all areas of client deliverables
Support and grow ongoing client relationships
Oversee the creation of certificates of insurance and auto-identification cards
Request invoices, ensure timely payment and remittance
Review contracts and insurance requirements for clients and identify gaps in coverage, suitability, and errors
Assist with special projects and client requests
Coordinate the production of renewal strategy, renewal presentation, and stewardship reports
Work with Producers and Global Client Executives with prospect opportunities, including preparation of capabilities presentations, written RFP responses, and oral presentations
Understand and proactively deploy Risk Consulting Services (Claims, Loss Control & Analytics) and other EPIC resources
Seek out cross-selling opportunities
Service clients’ daily account needs
Contribute to the growth and development of the National Risk Management Casualty Practice
Mentor and manage colleagues on an account team basis, with the potential to evolve into a leadership role
Perform other such duties as may be assigned by the company at its discretion from time to time

Benefits

Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation