SVP - Sales Operations

AVI-SPL

About The Position

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. The Senior Vice President of Sales Operations is a strategic leader responsible for driving sales force productivity, operational excellence, and revenue growth. This role oversees sales planning, forecasting, compensation, enablement, analytics, and technology to ensure alignment with business goals. The SVP partners cross-functionally to optimize processes, tools, and performance across the global sales organization.

Requirements

Bachelor’s degree in Business, Marketing, or related field.
10+ years of experience in sales operations, revenue operations, or related roles.
Proven success in scaling sales operations in high-growth environments.
Strong analytical, strategic thinking, and leadership skills.
Ability to manage change and drive process improvements.
Excellent communication and stakeholder management skills.

Nice To Haves

Master of Business Administration.
Expertise in customer relationship management systems, business intelligence tools, and sales technology platforms.
Experience in software-as-a-service or other technology-driven industries.

Responsibilities

Lead annual sales planning including territory design, quota setting, and budgeting.
Align sales operations strategy with corporate objectives and go-to-market plans.
Provide counsel to executive leadership on sales organization design and deployment.
Design and implement scalable, efficient sales processes.
Manage proposal operations, pricing approvals, and contract validation.
Foster a culture of continuous process improvement across the sales organization.
Oversee pipeline and forecast management processes.
Deliver actionable insights through dashboards, KPIs, and performance metrics.
Develop and maintain accurate sales reporting tools and initiatives.
Ensure effective use and adoption of CRM (e.g., Salesforce) and sales enablement platforms.
Prioritize investments in enabling technologies to support productivity.
Collaborate with IT to enhance sales tools and data infrastructure.
Design and administer market-competitive sales compensation programs.
Align incentive structures with business goals and performance metrics.
Partner with HR, Finance, and Accounting to ensure compliance and efficiency.
Lead onboarding and ongoing training programs for sales teams.
Align messaging, tools, and content to improve sales effectiveness.
Support consistent implementation of company initiatives.
Lead and mentor a high-performing sales operations team.
Collaborate with Sales, Marketing, Finance, HR, IT, and Operations.
Drive change management initiatives and organizational alignment.
Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.