About The Position

Unique opportunity for a leadership position that has responsibilities in both broking and claims. This hybrid position affords the right candidate the opportunity to be a part of the development of the ProEx South Region’s Professional Liability vertical while also supporting the South on claims within all ProEx lines of business. As a broker, you will be responsible for building and developing an industry leading portfolio of Professional Liability clients by cultivating in house client and colleague relationships, developing a comprehensive service proposition for clients, managing deep insurer relationships and developing strong sales and cross-sell capability for Professional Liability insurance products. These products include Architects & Engineers, Lawyers Professional, Accountants and other licensed professionals. The position does not include Medical Professionals currently. Medical Professionals may fall under the management of the SVP of Professional Lines as the vertical develops. As a Claims Advocate, you will partner with the Claims Department in a client-facing role. The successful candidate will apply their experience in providing interpretation of policy language, coverage analysis, advocacy, coverage and dispute resolution, act as liaison between clients, adjusters, lawyers and insurance companies, claims management and other related client services. A successful candidate will have experience handling all professional and executive liability claims. The Claims Department's mandate is to deliver claims consulting services to clients, and advocate for our clients in resolving any issues relating to their loss, i.e., coverage disputes, policy interpretation, settlement disputes, etc.

Requirements

  • Post-secondary education (J.D. required)
  • Holds or commits to obtain appropriate license within probationary period
  • Knowledge and/or experience with professional and management liability lines of insurance coverage with detailed understanding of the following coverages: Directors & Officers, Errors & Omissions, Employment Practices, Cyber, Fidelity, and Fiduciary Liability
  • Possesses excellent knowledge of coverage and analytical skills in policy interpretation
  • Aware of relevant insurance legislation and major insurance-related court decisions
  • Prior experience in claims consultation with larger risk accounts
  • Strong communication skills - both verbal & written, as well as effective time management and organizational practices
  • Results-oriented with strong client service emphasis and focus
  • Excellent interpersonal and strong negotiating skills
  • Department Sales Required Experience: 10-15 years of relevant experience
  • Required Travel: Up to 25%
  • Required Education: Bachelor's degree (4-year degree)

Responsibilities

  • Claims advocate and facilitator on behalf of client
  • Consult with clients on claim issues involving Directors & Officers, Errors & Omissions, Employment Practices, Cyber, Fidelity, Professional Liability and Fiduciary coverages
  • Review and recommend solutions to coverage, quantum and claim handling management issues
  • Negotiate with insurers, adjusters and lawyers to expedite and obtain fair settlement of claims
  • Participate in sales presentations to prospective clients
  • Develop thought leadership to be shared within the South and the greater ProEx team
  • Assist the client in preparing special claims servicing instructions focusing on the client’s specific needs and taking into consideration the structure of their insurance programs
  • Review and comment on policy wordings for account teams
  • Review of claims with clients/insurers/loss adjusters regularly
  • Effectively marketing Professional Liability coverages to our current book of retail clients and to work with HUB producers to cultivate new customers
  • Responsible for team’s effective development of relationships with current HUB Commercial Lines service leaders and producers to become their professional resource for all things Professional Liability
  • Evaluate and identifying Professional Liability exposures
  • Negotiate terms and conditions of the insurance contracts with the carriers
  • Develop a creative and customized insurance program to protect the insured
  • Develop a presentation style for solutions for the agent/insured
  • Maintain new business growth via production goals
  • Grow and develop your team including the management of a Talent Board and performance initiatives
  • Perform other duties as assigned

Benefits

  • Competitive salaries and benefits offerings
  • Medical/dental/vision insurance and voluntary insurance options
  • Health Savings Account funding
  • 401k matching program
  • Company paid Life and Short-Term Disability Plans
  • Supplemental Life and Long-Term Disability Options
  • Comprehensive Wellness Program
  • Paid Parental Leave
  • Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
  • Great work/life balance, because that’s important for all of us!
  • Focus on creating a meaningful environment through employee engagement events
  • The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
  • Growth potential - HUB is constantly growing and so can your career!
  • A rewarding career that helps local businesses in the community
  • Strong community support and involvement through HUB Gives
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