Senior Claims Examiner / Professional Liability

Arch Insurance Group Inc.

4d

About The Position

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: The Claim Examiner/Claims Counsel is a highly skilled professional responsible for the end-to-end management of complex professional liability claims, with an emphasis on employment practices exposures within educational institutions. This role requires advanced legal and analytical expertise, including policy interpretation, litigation strategy, and negotiation. The Examiner serves as a subject matter expert in professional liability claims, ensuring resolution is achieved efficiently, equitably, and in compliance with regulatory and organizational standards. This position involves direct engagement with school administrators, district representatives, and legal counsel, requiring a high level of professionalism and sensitivity to the unique operational challenges of academic environments.

Requirements

• Juris Doctorate (JD) strongly preferred; advanced certifications (e.g., AIC, CPCU) a plus. Exceptional candidates with requisite experience without Juris Doctorate are also urged to apply.
• Minimum 10 years of experience in professional liability and employment practices claims, including litigation management.
• Deep understanding of tort law, insurance coverage, and state-specific regulations.
• Exceptional written and verbal communication skills.
• Strong analytical, negotiation, and decision-making abilities.
• Proficiency in Microsoft Office Suite and claim administration software.
• Ability to work independently and manage a high-complexity desk.
• Occasional travel is required for field inspections, mediations, or client meetings.

Nice To Haves

• Experience working with public school entities or educational institutions is highly desirable.

Responsibilities

• Complex Claim Investigation & Evaluation Independently confirm coverage and conduct in-depth investigations of high-exposure liability claims. Analyze multi-party liability scenarios and assess legal and financial exposure. Collaborate with internal and external legal counsel, technical experts, and consultants.
• Strategic Claim Management Manage a caseload of complex and litigated claims with minimal supervision. Utilize advanced claim systems and analytics to monitor trends and identify emerging risks. Ensure timely and accurate documentation and compliance with internal and external standards.
• Stakeholder Communication & Litigation Support Serve as the primary contact for high-profile or sensitive liability claims involving educational institutions. Communicate effectively with insureds, attorneys, agents, and internal leadership. Participate in mediations, depositions, and settlement conferences as needed.
• Coverage & Damage Assessment Interpret complex policy language, exclusions, and endorsements to determine coverage applicability. Oversee damage assessments and liability evaluations using internal tools and external resources. Provide strategic recommendations for claim resolution and risk mitigation.
• Reserving, Negotiation & Settlement Establish and maintain accurate reserves for complex liability claims. Lead negotiations for settlements, balancing legal exposure, fairness, and cost-effectiveness. Ensure all claim activities are documented in accordance with regulatory and audit standards.

Benefits

• multiple medical plans plus dental, vision and prescription drug coverage
• a competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance as well as Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree