SVP of Operations

PrimeFlight Aviation Services•Fennville, MI

About The Position

SUMMARY OVERVIEW The Senior Vice President of Operations is responsible for providing executive leadership and strategic direction for all operational functions within the organization. This role oversees operational performance, operational strategy, cross-functional alignment, frontline workforce execution, and customer relationships across multiple business units. The Senior Vice President of Operations plays a critical role in developing long-term strategic initiatives, driving performance excellence, ensuring regulatory compliance, and supporting the overall success of the company.

Requirements

18 years of age or older
Eligible to work in the United States
Must have a valid state-issued driver’s license with an acceptable driving record
Communicate effectively in English (reading, writing, speaking)
Demonstrated track record of driving operational performance, improving efficiency, and achieving organizational goals
Bachelor’s Degree in Business Administration, Operations Management, or related field preferred
Ten plus years of relevant experience in lieu of degree
Extensive experience in senior operations leadership roles, preferably within aviation or a similar industry
Strong executive leadership skills with experience managing large, multi-site teams
Ability to effectively communicate with colleagues, clients, and senior executives, both in-person and electronically
Pass a background check and drug screen
Must be flexible to work extended hours to support operational needs
Travel requirement approximately 50%
Ability to lift up to 25 pounds
Position is generally sedentary, sitting for long periods of time
Be able to hear and respond to the spoken voice and to audible alarms
Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

Nice To Haves

Bilingual in English/Spanish a plus

Responsibilities

Provide executive leadership, mentorship, and development to operational leaders and frontline teams across multiple regions
Lead the development and execution of enterprise-wide operational strategies aligned with company goals
Partner with executive leadership to establish performance expectations, long-range planning, and organizational growth objectives
Drive operational performance and communicate results, challenges, and strategic updates to senior leadership and the executive team
Serve as the senior operational leader for the business unit, collaborating closely with finance, HR, sales, contracts, safety, and vendor partners
Monitor and analyze operational KPIs to assess performance, identify gaps, and drive continuous improvement initiatives
Oversee operational budgets at a strategic level, ensuring cost efficiency, profitability, and responsible resource allocation
Evaluate financial performance, identify variances, and implement corrective or improvement actions in partnership with finance leadership
Provide executive oversight of financial accountability, operational reporting, and forecasting processes
Ensure compliance with industry regulations, contractual requirements, safety standards, and company policies
Identify and mitigate operational, financial, and organizational risks through proactive planning and governance
Direct the development and execution of business continuity and contingency plans
Build and maintain strong relationships with key clients, partners, suppliers, regulatory agencies, and other stakeholders
Promote a culture of safety, accountability, operational excellence, and employee engagement
Champion change management initiatives and operational transformation projects
Perform any additional duties as assigned by executive management