SVP& GM, PayPal Branded Products

Synchrony•Alpharetta, GA

1d•Hybrid

About The Position

Role Summary/Purpose: As the General Manager of PayPal branded credit products, the role is responsible for leading and managing all aspects of the Client relationship and portfolio performance for the PayPal co-brand cards as well as PayPal Credit. The role of the GM is to effectively grow assigned portfolio to increase assets/accounts within defined risk parameters, profitably execute growth initiatives, introduce additional products, lead Synchrony’s cross-functional team, manage assigned resources and enhance the client relationship in order to retain and grow the business. Our Way of Working We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. This role requires the individual to go into a Synchrony Hybrid Hub Location on a regular basis.

Requirements

Bachelor’s degree or 15 years of relevant experience.
Minimum 10 years of credit card portfolio management experience at a senior level.
Demonstrated success leading a team with proven track record of delivering results.
Deep and broad knowledge/ understanding of multiple business models and business/ financial strategies across a range of geographies and business sectors.
Minimum of 8 years experience in Client relationship building and client management skills.
Proven knowledge of external Regulatory and Compliance Requirements.
Minimum of 7 years experience influencing internal and external senior corporate decision-makers.
Minimum of 7 years negotiation and contract management experience
Must be willing to travel up to 30% of the time.
Ability and flexibility to travel for business as required
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.
Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.
Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.
All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required.

Nice To Haves

Skilled communicator who influences and negotiates with great latitude on outcomes
In-depth knowledge of how own function integrates within the business and of direct competitors (products/services).
Strong overall knowledge of card business including risk, collections, operations, marketing and finance.
MBA
eCommerce, and Payment Industry experience
Proven ability to drive business growth and new product development.
Strategic thinker with excellent commercial judgment and business sense.
Superior client relationship and negotiations skills.
Self-starter, high level of motivation and ability to work well independently as well as motivate and energize teams.

Responsibilities

Develop and manage strategic action plans to achieve performance targets; within defined risk parameters.
Lead the cross-functional client team in supporting the client as well as achieving key deliverables.
Understand portfolio dynamics to develop, support and implement key business strategies.
Understand and deliver key client metrics.
Own and drive overall portfolio financial performance as well as key growth metrics.
Provide leadership to ensure adherence with all external and internal Compliance and Regulatory requirements.
Assess client teams’ performance against goals and take proactive action as needed.
Develop and maintain excellent working relationship with the client and all key stakeholders.
Interface/partner with functional peers in establishing strategies to support the client & sales agendas.
Lead the development process for all performance targets.
Perform other duties and/or special projects as assigned