SVP, Enterprise Controls Leader

SynchronyJohns Creek, GA
5d

About The Position

Role Summary/Purpose: The SVP, Enterprise Controls Leader will e stablish and lead the Enterprise Controls Office in the first line. This role and team will partner across all lines of defense to drive consistency and controls excellence through elevating the enterprise's control environment while embedding a strong control culture to safeguard the organization. The leader will act as a key liaison between the business and risk functions, driving continuous improvement in control frameworks and practices.

Requirements

  • Bachelor's Degree and 15+ years of experience in risk management, governance, controls, or equivalent areas
  • 10+ years' experience identifying process risks and defining key controls
  • Minimum 5 years' experience interacting with external financial regulatory agencies
  • Strong knowledge of enterprise risk management frameworks, regulatory requirements, and internal control standards.
  • Excellent interpersonal and communication skills with the ability to influence stakeholders at all organizational levels.
  • Demonstrated leadership and team management experience.
  • Ability and flexibility to travel for business as required
  • You must be 18 years or older
  • You must have a high school diploma or equivalent
  • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
  • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
  • N ew hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post.
  • All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).
  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Nice To Haves

  • Strong analytical and problem-solving abilities, with attention to detail and a proactive mindset.
  • Experience creating and leading organizational change
  • Proven ability to accomplish goals with highly complex, time sensitive deliverables
  • Problem solver with experience defining, shaping, and influencing strategy
  • Strong operational knowledge of operating metrics and processes and the ability to drive value by balancing efficiency and effectiveness measures
  • Ability to demonstrate innovation and creative approaches to business priorities

Responsibilities

  • Develop and maintain harmonized control standards and practices across first line of defense (1LoD)
  • Identify and elevate common 1LoD themes, risks, and cross-platform / cross-functional issues to senior leadership for proactive resolution
  • Provide periodic first 1LoD updates to appropriate committees, e.g. ERMC, and external regulators
  • Support improving control environments through standardization and automation
  • Coordinate implementation of enterprise 2LoD programs, policies & regulatory change efforts across 1LoD
  • Serve as a single point of aggregation and coordination to reduce duplicative touchpoints
  • Establish and drive enhancement of the control environment through clear guidance on control design, standardization of core controls, and identification of control automation opportunities
  • Develop and maintain 1LoD foundational control components (e.g., process and controls taxonomy/inventory)
  • Coordinate cross-1LoD issue management, including triage, tracking, and escalation of cross-functional issues
  • Develop aggregate 1LoD reporting across all LOBs (including rollups/horizontal views)
  • Develop 1LoD controls communications, knowledge and training programs to support process owners
  • Maintain and enhance operating practices that support process owners in understanding their expectations to develop, mature, and sustain effective controls
  • Monitor industry trends and advancements in risk technology to identify opportunities to enhance the effectiveness and efficiency of controls.
  • Evaluate, recommend, and implement risk and control technologies (e.g., automation tools, data analytics platforms, GRC systems) that support control monitoring.
  • Collaborate with IT and risk technology teams to integrate risk technology solutions within the control framework and ensure data integrity and security.
  • Perform other duties and/or special projects as assigned.
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