SVP, Enterprise Controls Leader

Synchrony•Alpharetta, GA

About The Position

Role Summary/Purpose: The SVP, Enterprise Controls Leader will establish and lead the Enterprise Controls Office in the first line. This role and team will partner across all lines of defense to drive consistency and controls excellence through elevating the enterprise's control environment while embedding a strong control culture to safeguard the organization. The leader will act as a key liaison between the business and risk functions, driving continuous improvement in control frameworks and practices.

Requirements

Bachelor’s Degree and 15+ years of experience in risk management, governance, controls, or equivalent areas
10+ years’ experience identifying process risks and defining key controls
Minimum 5 years’ experience interacting with external financial regulatory agencies
Strong knowledge of enterprise risk management frameworks, regulatory requirements, and internal control standards.
Excellent interpersonal and communication skills with the ability to influence stakeholders at all organizational levels.
Demonstrated leadership and team management experience.
Ability and flexibility to travel for business as required

Nice To Haves

Strong analytical and problem-solving abilities, with attention to detail and a proactive mindset.
Experience creating and leading organizational change
Proven ability to accomplish goals with highly complex, time sensitive deliverables
Problem solver with experience defining, shaping, and influencing strategy
Strong operational knowledge of operating metrics and processes and the ability to drive value by balancing efficiency and effectiveness measures
Ability to demonstrate innovation and creative approaches to business priorities

Responsibilities

Develop and maintain harmonized control standards and practices across first line of defense (1LoD)
Identify and elevate common 1LoD themes, risks, and cross-platform / cross-functional issues to senior leadership for proactive resolution
Provide periodic first 1LoD updates to appropriate committees, e.g. ERMC, and external regulators
Support improving control environments through standardization and automation
Coordinate implementation of enterprise 2LoD programs, policies & regulatory change efforts across 1LoD
Serve as a single point of aggregation and coordination to reduce duplicative touchpoints
Establish and drive enhancement of the control environment through clear guidance on control design, standardization of core controls, and identification of control automation opportunities
Develop and maintain 1LoD foundational control components (e.g., process and controls taxonomy/inventory)
Coordinate cross-1LoD issue management, including triage, tracking, and escalation of cross-functional issues
Develop aggregate 1LoD reporting across all LOBs (including rollups/horizontal views)
Develop 1LoD controls communications, knowledge and training programs to support process owners
Maintain and enhance operating practices that support process owners in understanding their expectations to develop, mature, and sustain effective controls
Monitor industry trends and advancements in risk technology to identify opportunities to enhance the effectiveness and efficiency of controls.
Evaluate, recommend, and implement risk and control technologies (e.g., automation tools, data analytics platforms, GRC systems) that support control monitoring.
Collaborate with IT and risk technology teams to integrate risk technology solutions within the control framework and ensure data integrity and security.
Perform other duties and/or special projects as assigned.