Svc Tech - Level B

Robert H. Hoover & Sons•Toms River, NJ

10h

About The Position

Skilled mechanic. Familiar with commercial vehicles, performs diagnoses and troubleshooting of most vehicle issues with little or no assistance. Completes jobs within a given time frame and maintains a 75% return-free work record. Previously worked as a C Class technician, has at least 3 years of experience and holds 2 certifications, 1 of which must be engine.

Requirements

UTI/Lincoln Tech/Pennco Tech (or similar) Certification and a minimum of 3 years’ related experience, including work as a C-Class service technician. Experience and certifications may be substituted for formal program certification.
Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Must be able to write routine reports and correspondence and speak effectively with customers or other employees of the organization.
Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions deal with problems involving a few concrete variables in standardized situations.
Experience repairing Class 8 trucks and buses (i.e.: Blue Bird, Freightliner, Western Star, Detroit, Cummins, CAT, Eaton, Meritor, Allison, Ford and DT12 trucks, etc.)
Engine, Transmission, Air & Emissions Systems exp (EPA07, EPA10+)
Computerized diagnostic skills
21+ years' old (for auto insurance purposes) & able to lift 100 lbs.
Valid/clean driver's license
Willing/able to obtain certifications (Company paid training)

Nice To Haves

Experience specific to above noted vehicles
Certifications for any of the above noted vehicles
Valid license in good standing with no major or minor accidents in the last 5 years

Responsibilities

Timely completion of work according to repair orders. Work is accurate, efficient, and in accordance with dealership and factory standards
Diagnose cause of most moderately complex malfunctions and perform repairs with limited supervision
Communicate appropriately and effectively with individuals of all levels across the Organization
Confirm that all cores are returned to the Parts Department and warranty parts are properly tagged and returned to the parts dept.
Examine assigned vehicle to determine if further safety or service work is required or recommended
Communicate with Shop Foreman immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time
Document all work performed and recommended on the repair order
Participate in manufacturer-sponsored training programs, schools, and events
Report machinery defects or malfunctions to supervisor
Ensure customers' vehicle is kept clean. Notify Shop Foreman immediately of anything that has happened to change the appearance or condition of the vehicle
Keep shop area neat and clean
Maintains, and is accountable for, dealership-owned tools and manuals, returning them to the proper place and in the same condition as they were received
Understand, keep abreast of, and comply with manufacturer technical bulletins, federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Operate tools and equipment in a safe manner
Report any safety issues immediately to Shop Foreman
Perform all tasks assigned by Shop Foreman, Service Manager, or management
Road test vehicles when required or refer to test technician
May supervisor work of apprentice technicians