Survey Intelligence Coordinator

doTERRA International LLC • Pleasant Grove, UT

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About The Position

The Survey Intelligence Coordinator supports the execution and reporting of global customer lifecycle surveys. This entry-level role is responsible for managing survey distribution tracking, monitoring response rates, maintaining accurate datasets, and assisting in the preparation of reports. This position plays a critical role in ensuring survey data is organized, accurate, and delivered in a timely manner to support business decision-making.

Requirements

• Bachelor’s degree in a Social Science related field preferred.
• 0–2 years of professional experience in data support, reporting, marketing operations, or related fields.
• Strong attention to detail and organizational skills.
• Basic understanding of data handling and reporting principles.
• Proficiency in Microsoft Excel and/or Google Sheets.
• Ability to work with structured processes and meet deadlines.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Track and monitor the distribution of Customer Lifecycle surveys across global markets.
• Ensure surveys are sent according to established schedules and workflows.
• Monitor survey response rates and follow up on distribution issues as needed.
• Maintain accurate records of survey deployments and participation metrics.
• Assist with organizing, cleaning, and validating survey datasets.
• Identify incomplete, duplicate, or inconsistent data entries and correct them according to established standards.
• Maintain data integrity and documentation processes.
• Support the preparation of structured datasets for analysis.
• Assist in compiling survey results into standardized reporting templates.
• Support the creation of charts, summaries, and visualizations for leadership reports.
• Help prepare recurring dashboards and performance summaries.
• Ensure reports are accurate, formatted correctly, and delivered on time.
• Maintain survey tracking documentation and reporting calendars.
• Collaborate with internal stakeholders to ensure survey processes run smoothly.
• Support additional survey-related projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level