Survey Services Coordinator

EnerStaff LLC

2d • $26 - $28 • Remote

About The Position

We are seeking an exceptional candidate to coordinate and support operations activities
for our Steam Systems field service group. This role works closely with the Service Operations Specialist in achieving operational excellence in the field and maintaining metrics for the service group as a whole.

Requirements

• Associate’s degree in Business, related field, or related experience.
• 3-5 years of experience in a service-related business.
• Highly proficient in Microsoft Office especially TEAMS and Excel with the ability to quickly learn industry specific software.
• Ability to utilize Microsoft Excel to analyze and interpret data.
• High level of accuracy with data entry and attention to detail.
• Familiar with some or all of the following software; SalesForce SharePoint Oracle JD Edwards TM1
• Highly effective communicator in both written and verbal form

Nice To Haves

• Oil & Gas or industrial background preferred.

Responsibilities

• Involved with all aspects of project support including product sourcing, acquisition, inventory management, purchase order and quote review, insurance requirements, bonding, general accounting practices, vendor control, order entry/processing, reports, and prepares final invoicing documents for finance.
• Provides required information to qualify customer sites.
• Distributes inquiries to the proper person, tracks the hand off and follows up with the person to ensure contact was made and appropriately actioned.
• Reviews customer purchase orders to ensure they match project quotes and workbooks. Works with Project Managers/Service Technicians and Sales team to resolve any discrepancies.
• Review orders in the JDE-E1 ERP System, updates change and maintains all associated administrative requirements for the project.
• Maintains certification data for qualified contractors & ensures they meet H&S standards.
• Prepares and distributes monthly report for the Services group consisting of utilization, time to respond, workload, etc.
• Provides business analyst support and prepares confidential correspondence and reports, protecting proprietary data.
• Assists with the preparation of project close out reviews, departmental reports, and other administrative duties as needed to support project operations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree