Surveillance Supervisor - Petersburg

Hotel•Petersburg, VA

About The Position

Overview Why We Need Your Talents: At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand. Supervise Surveillance Team Members as well as observing and protecting casino assets via CCTV.

Requirements

Knowledge of computers and CCTV equipment.
Must be able to read/write in the English language.
Excellent customer service skills.
A high school diploma or GED equivalent is preferred.
Minimum of four (4) year’s work experience in casino surveillance with at least two (2) years as a Supervisor or above.
You will be exposed to an alcohol and smoking environment and must be able to work in such environment.
Must have the ability to secure and maintain licensure as required by Virginia Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.
NOTICE TO APPLICANTS: If an applicant has been convicted of a misdemeanor or felony involving unlawful conduct of wagering, fraudulent use of a gaming credential, unlawful transmission of information, touting, bribery, embezzlement, distribution or possession of drugs, excluding misdemeanor possession of marijuana, or any crime considered by the Department to be detrimental to the honesty and integrity of casino gaming in the Commonwealth, they will be unable to license.
Must be able to sit for long periods of time.
Must be able to work in a confined space with low lighting.
Must be able to lift and/or carry up to 30lbs.
Must have excellent vision and hearing.
Must be able to grasp, handle, and reach with hands and fingers
Stand and walk 30% of the time

Responsibilities

Observe all activities of guest and team members on the casino floor, cage, change booths, and count rooms via the closed circuit television system for criminal activities and/or violation of the state lottery and gaming commission regulations as well as company policies and procedures.
Observe areas of the casino, atrium, and parking areas for safety hazards to ensure the safety and security of all guest and employees.
Operate monitor room equipment.
Complete proper reports and documentation as needed.
Supervises department team members on procedures for protecting casino assets and internal controls to ensure the safety and security of the team members and guests.
Assist in scheduling and training of staff.
Thorough working knowledge of all Table Games.
Thorough working knowledge of all gaming and non-gaming departments.
Report all violations and suspicious activity to management.
Review surveillance department actions, personnel and processes with Surveillance Management.
Meet with departmental management and leaders as necessary.
Other duties as assigned.