Surveillance Operator (Horseshoe Bossier)

Caesars Entertainment • Bossier City, LA

22h • Onsite

About The Position

The Surveillance Operator protects assets and maintains the integrity of the company using CCTV (Closed Circuit Television) and floor observations. This role also provides a safe environment for employees and guests. Interested applicants cannot have any relatives working in any cash handling, casino, or guest-related position at Horseshoe Bossier City.

Requirements

• Must possess excellent customer service, communication, organizational, and writing skills with a focus on proper grammar (i.e. sentence structure, spelling, punctuation).
• Must be able to obtain Non-Key LA Gaming license.
• Must be able to work any day of the week and any shift.
• Must have basic computer operational skills.
• Must be able to get along with co-workers and work as a team.
• Must be able to sit or stand for long hours observing numerous CCTV screens.
• Must be able to respond calmly in crisis and stressful situations.
• Must be able to see and, also, remember the specific details of incidents and persons.
• Must be able to lift up to 50 pounds.
• Must be able to operate the following equipment: monitors, switches, computers, controllers, and cameras.
• Must be able to give court testimony when necessary and write detailed reports.
• Must present a well-groomed appearance.
• Must be able to work and maneuver in close quarters.
• Must be able to work overtime or change shifts on short notice.
• Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust.
• Must be able to work in a low light environment.
• Must be able to clearly write reports and do math calculations, both with minimal errors.

Nice To Haves

• Previous Surveillance experienced preferred.
• A thorough working knowledge of all casino games is preferred with an emphasis on payoffs, odds, procedures, and game protection.
• A working knowledge of Gaming Control Board Regulations is preferred.

Responsibilities

• Operates all surveillance equipment, including, but not limited to, monitors, switchers, computers, controllers, and cameras.
• Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures, and internal controls.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
• Writes reports daily regarding observations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees