SURTASS Field Support Team (FST) Network Lead, VA Beach, VA

Serco•Virginia Beach, VA

10d

About The Position

Are you a FST Network Lead looking for a challenging and rewarding position that leverages your technical experience with integrated ship systems and high-profile problem solving? Join the Serco team of highly skilled peers as a FST Network Lead providing engineering and logistics support including dockside and at-sea troubleshooting and repair of C4I systems and equipment for the Surveillance Towed Array Sensor System (SURTASS) on the Auxiliary Ocean Surveillance (T-AGOS) class. This position is a Full-Time member of the FST located in Virginia Beach, VA, and reports to the FST manager. In this role you will: Lead FST teams in providing operation, maintenance, troubleshooting, and repair support to all C4I systems and networks onboard SURTASS vessels. Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the JSN/WKRQ log. Submit, track, and/or verify trouble tickets are submitted to external commands, as required, and actively working to resolve open trouble tickets. Generate reports for SURTASS mission systems status as directed by the Government. Provide technical assistance to SURTASS mission systems to troubleshoot, repair, test, and return to service. Conduct all tenets of In-Service Engineering Agent (ISEA) responsibilities in accordance with SPAWARINST 5400 (series) and intermediate and depot level maintenance on SURTASS mission systems and support handling equipment. Conduct refresher training (REFTRA) in accordance with contract/Navy requirements. Review Engineering Change Proposals (ECPs), Engineering Changes (ECs), and Requests for Variance (RFV), and develop schedules for implementation. Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the Job Sequence Number (JSN)/Military Sealift Command (MSC) Work Request (WKRQ) log. Review technical manuals, publications, and maintenance procedures, and provide recommended revisions to the Government. Identify and report system/software design problems and deficiencies for mission systems. Provide on-the-job training (OJT) and technical training to O&M Technician Crewmembers and document training in accordance with contract/Navy requirements. Support Physical Configuration Audits (PCAs), Functional Configuration Audits (FCAs), In Process Reviews (IPRs), and Integrated Logistics Overhauls (ILOs). Perform Reliability, Maintainability, and Availability (RM&A) analysis of mission system equipment. Provide data in support of the Failure Reporting, Analysis, and Corrective Action System (FRACAS). Perform and support configuration management for the mission system(s). Maintain and update Technical Data Packages (TDP) for the mission system(s) Perform exterior maintenance and preservation on modular mission systems. Participate in inspections, Material Assessment and Readiness Testing (SMART) inspections. Other duties may be assigned.

Requirements

An Active or Current DoD Security Clearance: minimum Secret with the ability to be upgraded to TS/SCI.
US citizenship, in possession of a valid driver’s license, and a valid passport
Passed a pre-employment drug screening.
BS in Electrical, Information Systems, or Computer Engineering with 3 years experience, AS in Computer Science or Information systems and 5 years experience, or a High School/GED, Navy C School, or Trade School, with 7 years direct experience in C4I ship systems, electronics, and networks.
Additional years of experience may be substituted in lieu of a degree.
LINUX, UNIX, Windows (or equivalent) unclassified and classified network and computer configuration and administration certification(s)
Experience with closed cloud computing environments including, but not limited to Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS)
Security+ (or equivalent) certification(s), related to 8140/8570 IT DoD baseline certification requirement.
Independent initiative-taker experience in ship systems installations, upgrades, and repair activities.
Experienced in supporting Mission Readiness Availabilities/ Mission Readiness Reviews.
Previous SURTASS experience includes experience in maintenance, and providing troubleshooting and repair of communications, navigation, and sonar surveillance systems.

Nice To Haves

Knowledge of and experience with multiple types of array systems including active and passive Navy operations, troubleshooting, repair, and maintenance experience with secure networks, and sonar, navigation, and communications systems.
DoD 8570 IAT Level III certification, 8140/8570 IT DoD baseline certification requirement
Be able to travel 50% of the time.
Prior Formal Navy Training/Education/Schooling for FSTs missions: RDC C-School IT C-School SURTASS FST School
Military Veterans and Spouses are encouraged to apply!
Former military, Navy experience is preferred.
Some of these position are located in Yokohama, Japan!
Although operations are based in Norfolk Virginia, SURTASS routinely operates from ports in Glasgow Scotland, Rota Spain, Japan, Pearl Harbor Hawaii, Port Hueneme California, and many other ports of opportunity to include Yokohama Japan and Kure Japan (15 miles from the city of Hiroshima)
Please provide your preferred work location in order of preference.
Prior Experience as a Field Technician, Field Engineer, Deployment Technician, Sonar Technician , Sonar Tech, Sonar Operator, Underwater Acoustics Technician, Acoustic Sensor Technician , Acoustics Specialist, Array Handling Technician, Towed Array Operator, Field Technician, Field Engineer, Deployment Technician, test technician, Crew Member Technician, Crew Tech, Marine Systems Technician, Undersea Systems Technician, Subsea Technician, Ocean Systems Technician, Naval Acoustic Technician, ASW Technician, Acoustic Engineer, Sensor Technician, Marine Acoustic Operator, Acoustic Array Operator, Electro-Mechanical Technician, Instrumentation Technician, Marine Technician, Hydroacoustic Technician, Underwater Systems Technician, Network Systems Electrician, Network Systems Administrator, Network Systems Engineer with a direct experience in C4I ship systems, electronics, and networks
Some of these position are located in Yokohama, Japan!

Responsibilities

Lead FST teams in providing operation, maintenance, troubleshooting, and repair support to all C4I systems and networks onboard SURTASS vessels.
Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the JSN/WKRQ log.
Submit, track, and/or verify trouble tickets are submitted to external commands, as required, and actively working to resolve open trouble tickets.
Generate reports for SURTASS mission systems status as directed by the Government.
Provide technical assistance to SURTASS mission systems to troubleshoot, repair, test, and return to service.
Conduct all tenets of In-Service Engineering Agent (ISEA) responsibilities in accordance with SPAWARINST 5400 (series) and intermediate and depot level maintenance on SURTASS mission systems and support handling equipment.
Conduct refresher training (REFTRA) in accordance with contract/Navy requirements.
Review Engineering Change Proposals (ECPs), Engineering Changes (ECs), and Requests for Variance (RFV), and develop schedules for implementation.
Utilize the WILD trouble ticket application to log all maintenance trouble tickets for action in the Job Sequence Number (JSN)/Military Sealift Command (MSC) Work Request (WKRQ) log.
Review technical manuals, publications, and maintenance procedures, and provide recommended revisions to the Government.
Identify and report system/software design problems and deficiencies for mission systems.
Provide on-the-job training (OJT) and technical training to O&M Technician Crewmembers and document training in accordance with contract/Navy requirements.
Support Physical Configuration Audits (PCAs), Functional Configuration Audits (FCAs), In Process Reviews (IPRs), and Integrated Logistics Overhauls (ILOs).
Perform Reliability, Maintainability, and Availability (RM&A) analysis of mission system equipment.
Provide data in support of the Failure Reporting, Analysis, and Corrective Action System (FRACAS).
Perform and support configuration management for the mission system(s).
Maintain and update Technical Data Packages (TDP) for the mission system(s)
Perform exterior maintenance and preservation on modular mission systems.
Participate in inspections, Material Assessment and Readiness Testing (SMART) inspections.
Other duties may be assigned.

Benefits

Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan that includes counseling conditions
Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

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