Surgical Services Scheduler - Hand Clinic

Hartford Healthcare • New Britain, CT

8d

About The Position

Work where every moment matters . Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. The Hospital of Central Connecticut is an acute-care community teaching hospital, we provide comprehensive inpatient and outpatient services in general medicine and surgery, as well as a wide variety of specialties. Staffed by our talented team of leading professionals, The Hospital of Central Connecticut provides a wide array of services throughout the region, caring for patients from birth through the end of life. Job Summary: Responsible for scheduling surgeries in accordance with physician’s orders and insurance requirements, ensuring all necessary paperwork and required tests needed prior to surgery are accurately completed, and clearly communicated pre and post-surgery instructions to patients.

Requirements

• High school diploma or equivalent required.
• At least two years of experience in surgical scheduling preferred.
• Strong working knowledge of medical and insurance terminology.
• Computer skills; experience with medical software preferred.
• Exceptional organization skills and attention to detail.
• Ability to adhere to HIPAA requirements, OSHA regulations and Infection Control standards and CSG policies.
• Ability to effectively work in a team.
• Ability to provide positive, customer-focused approach, with commitment to excellent patient care.

Nice To Haves

• Associate's Degree or higher education preferred.

Responsibilities

• Communicates with patient to provide pre- and post-surgery instructions, and obtain completed consent forms and required tests or preparations needed prior to surgery
• Ensures necessary H&P, blood work and other patient tests are completed
• Keeps physician and clinical staff informed regarding pre-op testing and maintains updated documentation and charts available for physician review
• Works collaboratively with pre-registration staff to register patients, collect co-pays, and verify insurance and personal information
• Contacts insurance company to obtain pre-certification of surgeries based on booking sheet and documents in computer
• Schedules hospital surgeries and preoperative testing, coordinates surgical cases with other physicians and schedules patient follow-up appointments
• Maintains physician schedules and coordinates physician meetings in the system and/or appointment book
• Prepares and distributes surgery packets to patients, updates surgical log daily and replenishes inventory as needed
• Provides back-up support and performs other related duties in support of efficient operations

Benefits

• With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.
• Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
• We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees