Surgical Coordinator

TEKsystems•Rockville, MO

2d•$18 - $23•Onsite

About The Position

• Plan, implement, coordinate, evaluate and promote the continuity of care consistent with established standards and practices • Review with patient, their medications and health history; may impact surgical clearance from other care providers • Coordinate tasks associated with case scheduling to include completion of all required pre-surgery/procedure tasks, based on type of case: o Coordinate pre-operative appointments with/for the patient o Notify any needed representatives of surgery case (e.g., Vendors, First Assists, etc.) o Confirm/verify if a special product needs to be ordered for the case o Coordinate, schedule, and authorize pre-operative clearance testing and any diagnostic imaging, (e.g., CT, MRI, US, X-Ray) o Complete & send all required scheduling documentation to surgical facility (include authorization/pending authorization info) o Scan any surgery documents into EMR as applicable (e.g. signed surgery orders, consents, cardiac clearance, authorizations) • Review with patient name of procedure/surgery to be performed • Review with patient any embedded protocols, notifications and/or tasks to be completed • Discuss with patient any/all preparations including bowel preps • Confirm surgery scheduled date with the patient, facility and anesthesia • Requests and ensures appropriate authorizations are obtained in a timely/effective manner for all scheduled procedures/surgeries. o For insured patients, determines necessary authorization and pre-certification for surgery and other necessary surgical services with the proper Procedure (CPT) and Diagnosis codes (ICD-10} o Serve as a patient advocate and serves as a liaison between the patient, payor, office and facility to answer questions and escalate issues. o Maintains working knowledge of surgical authorization requirements to prevent delays and denials.

Requirements

Position requires at least three years of Surgical practice/office work experience including work in insurance authorization, insurance verification and/or scheduling with ability to explain patient responsibility in accordance with their benefits plan (as applicable).
Knowledge of medical and surgical terminology required.
Must have excellent communication skills, written and verbal, with ability to multitask.
Proficiency with computer systems and Microsoft Office (Outlook, Word, and Excel) required.

Responsibilities

Plan, implement, coordinate, evaluate and promote the continuity of care consistent with established standards and practices
Review with patient, their medications and health history; may impact surgical clearance from other care providers
Coordinate tasks associated with case scheduling to include completion of all required pre-surgery/procedure tasks, based on type of case
Coordinate pre-operative appointments with/for the patient
Notify any needed representatives of surgery case (e.g., Vendors, First Assists, etc.)
Confirm/verify if a special product needs to be ordered for the case
Coordinate, schedule, and authorize pre-operative clearance testing and any diagnostic imaging, (e.g., CT, MRI, US, X-Ray)
Complete & send all required scheduling documentation to surgical facility (include authorization/pending authorization info)
Scan any surgery documents into EMR as applicable (e.g. signed surgery orders, consents, cardiac clearance, authorizations)
Review with patient name of procedure/surgery to be performed
Review with patient any embedded protocols, notifications and/or tasks to be completed
Discuss with patient any/all preparations including bowel preps
Confirm surgery scheduled date with the patient, facility and anesthesia
Requests and ensures appropriate authorizations are obtained in a timely/effective manner for all scheduled procedures/surgeries.
For insured patients, determines necessary authorization and pre-certification for surgery and other necessary surgical services with the proper Procedure (CPT) and Diagnosis codes (ICD-10}
Serve as a patient advocate and serves as a liaison between the patient, payor, office and facility to answer questions and escalate issues.
Maintains working knowledge of surgical authorization requirements to prevent delays and denials.