Surgical Coordinator - Dr. Selber & Dr. Jones
About The Position
You will be responsible for maintaining and improving the clinical and administrative workflow of a busy surgical orthopedic practice. Your duties will entail coordinating all aspects of surgical coordination; anticipating the needs of patients as they arise. Additionally, you will schedule and coordinate patient appointments. You will also perform a variety of clerical functions including inventory control. Your role is essential to promoting a professional atmosphere through courteous communication, cooperation and respect for patients, visitors and members of the healthcare team. In addition, you will be responsible for upholding stellar customer service practices for patients and families, as well as acting as a liaison to the physician and hospital departments.
Requirements
- Associate’s degree
- At least two years of related MD office/healthcare experience
- Familiarity with medical terminology and general office protocol required
- Ability to type 45-60 words per minute
- Exceptional organizational strengths
- Excellent written and verbal communication skills
- Must be proficient in Microsoft Word, Excel, and PowerPoint
Nice To Haves
- Prior experience scheduling surgeries, coordinating patients’ pretesting appointments is much preferred
Responsibilities
- Triage phone calls and patient inquiries, in a professional and efficient manner
- Retrieve messages frequently from voicemail (and EMR system where applicable) and return messages by the end of business day
- Schedule & confirm patient appointments (new visits, follow-ups and post-ops)
- Schedule surgeries and other ancillary tests as directed by physician or office manager
- Perform financial transactions and related functions when appropriate and directed by physician or office manager
- Facilitate communication between physician and hospital departments, department management and patients
- Work independently on assigned tasks with minimal supervision
- Promote cooperation through teamwork
- Complete all in-service learning requirements including but not limited to the annual in-service learning.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
