Surgical Coordinator II

ReFocus Eye Health•Rockville, MD

About The Position

Our established multi-specialty Ophthalmology group is seeking a highly organized and patient-focused Surgical Coordinator to manage our surgical bookings and schedules. If you excel in a fast-paced environment and are passionate about ensuring seamless patient experiences, we want you on our team! Your Impact: Expert surgical scheduling: Coordinate and schedule surgical procedures with precision and efficiency. Clear communication: Communicate effectively with patients, surgeons, and healthcare professionals, ensuring all parties are well-informed. Patient advocacy: Provide compassionate support and guidance to patients throughout the surgical process. Efficient call handling: Manage surgical scheduling inquiries with professionalism and accuracy. Accurate documentation: Obtain and maintain accurate patient information and surgical records. Team collaboration: Work seamlessly with the surgical team to ensure optimal resource allocation. Compliance & confidentiality: Adhere to HIPAA regulations and maintain patient confidentiality. Administrative support: Contribute to clinic efficiency through assigned administrative tasks.

Requirements

Proven experience in a healthcare setting, ideally surgical scheduling or coordination.
Strong understanding of medical terminology and surgical procedures.
Exceptional communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficiency in computer systems and electronic medical records.
Ability to remain calm and professional under pressure.
Ability to perform indirect activities, administrative tasks and any other duties as assigned that contribute to the efficient and high-quality performance of the medical practice.
High school diploma or equivalent required.

Nice To Haves

Familiarity with insurance verification processes.
4-year degree

Responsibilities

Coordinate and schedule surgical procedures with precision and efficiency.
Communicate effectively with patients, surgeons, and healthcare professionals, ensuring all parties are well-informed.
Provide compassionate support and guidance to patients throughout the surgical process.
Manage surgical scheduling inquiries with professionalism and accuracy.
Obtain and maintain accurate patient information and surgical records.
Work seamlessly with the surgical team to ensure optimal resource allocation.
Adhere to HIPAA regulations and maintain patient confidentiality.
Contribute to clinic efficiency through assigned administrative tasks.
Ability to perform indirect activities, administrative tasks and any other duties as assigned that contribute to the efficient and high-quality performance of the medical practice.