Surgery Scheduling Coordinator | Full-Time | Days I Olive Branch

Methodist Le Bonheur Healthcare•Olive Branch, MS

About The Position

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South. Responsible for coordinating and scheduling surgical cases in the Surgical Block Schedule. Serves as a liaison in managing the interaction with physician offices and physician staff related to surgical cases. Takes a lead role in establishing and enhancing the relationship with physicians and physician offices. Serves as the OR's primary point of contact when issues arise related to OR scheduling and utilization. Performs various administrative functions within the department. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Responsible for coordinating and scheduling surgical cases in the Surgical Block Schedule. Serves as a liaison in managing the interaction with physician offices and physician staff related to surgical cases. Takes a lead role in establishing and enhancing the relationship with physicians and physician offices. Serves as the OR's primary point of contact when issues arise related to OR scheduling and utilization. Performs various administrative functions within the department. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Requirements

High School Diploma or Equivalent
Scheduling 1-3 years
Medical terminology preferred.
Ability to plan and schedule tasks and to maintain control of own workflow.
General PC skills.
Excellent written, verbal and interpersonal skills to effectively and cordially communicate with a range of highly skilled medical professionals, patients and visitors.
Requires attention to detail and ability to think through routine to moderately complex situations
Must maintain confidentiality of personal and sensitive data.
Ability to work without close supervision and to exercise independent judgment.

Nice To Haves

Medical terminology preferred.

Responsibilities

Effectively schedules surgical cases in the Surgical Block Schedule.
Publishes the OR schedule daily and documents specific data related to surgical cases.
Coordinates and assists physicians, physician’s office staff, patients, and hospital departments with scheduling of surgical procedures.
Collects pertinent data required for scheduling of elective surgical procedures.
Verifies availability of equipment, imaging and specialty equipment to ensure equipment availability and avoid conflicts.
Prepares surgical schedule and distributes to appropriate departments daily.
Schedules appointments for patients requiring pre-admission work ups.
Serves as a liaison between the physician offices and physician staff related to surgical procedures.
Contacts physician office and refers decision to physician when questions regarding deferring or rescheduling occur.
Resolves problems and answers questions regarding scheduling surgical cases and specialty equipment needs.
Notifies leadership when issues develop requiring next level of decision making.
Performs various administrative functions within the department by answering and responding phone calls and maintaining files.
Acts as a backup to the staffing coordinator when needed.
Attends and conducts daily meetings involving nursing administrative staff to discuss staffing issues, scheduling needs and debrief on surgery issues and outcomes.
Demonstrates professional work behavior and excellent customer service routinely in all interactions.
Performs other duties as assigned or requested.