Surgery Scheduling Coordinator

Baptist Health Care•Pensacola, FL

26d

About The Position

The Surgery Scheduling Coordinator is responsible for scheduling patients for surgical services procedures within the Baptist Health Care system. This position adheres to and ensures all of Baptist's surgical guidelines are followed when scheduling surgery cases. This position is responsible for providing excellent customer service to patients, physicians' office staff, physicians and ancillary service departments. This position coordinates with the insurance verification and precertification team and other related patient access teams.Responsible for scheduling in all modalities within the surgery scheduling systems. Responsible for monitoring schedules for BHC Procedural Areas within the Surgery Scheduling system and identifying compression opportunities to OR Scheduling Coordinator or ORMIS Team Lead on a daily basis. Proficient in scheduling outpatient diagnostic services in coordination with the surgical case. Proactively works with surgeons' offices to fill any open times in the surgery schedule, reorganizing the schedule to accommodate office or department needs when possible. Mains Baptist Health Care goals of scheduling, registration accuracy, pre-registration, and other healthcare industry standards or trends in which metrics of success are based. Coordinates between scheduling team, anesthesia services, related departmental personnel and device vendors for scheduling of specific complex services (Open Hearts, Total Joints, L&D). Obtains accurate demographic and reimbursement related information and enters it into the applicable computer system. Understands all regulatory agency requirements (i.e. Joint Commission, HIPPA, EMTALA, OIG, and CMS, etc.) as it relates to software under Corporate Scheduling management.Assist in other duties as assigned to support the operational needs of the department and organization. May be required to remain on campus immediately before, during, and after severe weather and/or disasters.

Responsibilities

Scheduling patients for surgical services procedures
Adhering to and ensuring all of Baptist's surgical guidelines are followed when scheduling surgery cases
Providing excellent customer service to patients, physicians' office staff, physicians and ancillary service departments
Coordinating with the insurance verification and precertification team and other related patient access teams
Scheduling in all modalities within the surgery scheduling systems
Monitoring schedules for BHC Procedural Areas within the Surgery Scheduling system and identifying compression opportunities to OR Scheduling Coordinator or ORMIS Team Lead on a daily basis
Scheduling outpatient diagnostic services in coordination with the surgical case
Proactively working with surgeons' offices to fill any open times in the surgery schedule, reorganizing the schedule to accommodate office or department needs when possible
Maintaining Baptist Health Care goals of scheduling, registration accuracy, pre-registration, and other healthcare industry standards or trends in which metrics of success are based
Coordinating between scheduling team, anesthesia services, related departmental personnel and device vendors for scheduling of specific complex services (Open Hearts, Total Joints, L&D)
Obtaining accurate demographic and reimbursement related information and enters it into the applicable computer system
Understanding all regulatory agency requirements (i.e. Joint Commission, HIPPA, EMTALA, OIG, and CMS, etc.) as it relates to software under Corporate Scheduling management
Assisting in other duties as assigned to support the operational needs of the department and organization
Remaining on campus immediately before, during, and after severe weather and/or disasters