Surgery Scheduler

NorthBay Healthcare Corporation • Fairfield, CA

3d • $27 - $32

About The Position

At NorthBay Health, the Surgery Scheduler functions as a member of the clinic patient care team. Performs duties and orchestrates complex logistics required to schedule patient tests, pre-op/post-op visits, and complex surgical procedures. Responsible for scheduling and coordinating all aspects of the surgical procedure, including patient preferences, maintains close communication with the Operating Room Scheduler, Same Day Center Staff and assures all payer requirements are met prior to scheduling the actual surgery. Responsible to secure accurate patient demographics, authorizations and payer information in a timely manner to ensure patient care is not delayed. Verifies and documents eligibility and benefits for patient’s specific payers. Ensures appropriate documentation is in the patient’s Electronic Health Record (EHR). Schedules patient procedures as appropriate, and coordinates transfer of necessary records. Reviews and appropriately schedules department procedures utilizing department specific appointment protocols. At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.

Requirements

• High school graduate or equivalent preferred.
• Minimum three year’s of experience in a clinic setting with experience and knowledge of health insurance/ benefit requirements required.
• One or more year’s of experience working as a surgery scheduler in the specialty care setting.
• Strong organizational and written/spoken communication skills essential.
• Ability to work independently on a variety of complex tasks, managing competing deadlines.
• In depth working knowledge of Windows and Microsoft Word.
• Knowledge of ICD-10 and CPT coding.
• Knowledge of medical terminology, procedures and insurance rules and regulations required.
• Skilled in accuracy and attention to detail.
• Ability to coordinate, schedule and track complex surgery scheduling and multiple patient appointments.
• Strong ability to multi-task; schedule appointments for several multi-disciplinary clinics.
• Demonstrates calmness in stressful situations.

Nice To Haves

• Graduate from an accredited Medical Assistant program preferred.
• Medical Assistant certified preferred.

Responsibilities

• Schedule patient tests, pre-op/post-op visits, and complex surgical procedures.
• Coordinate all aspects of the surgical procedure, including patient preferences.
• Maintain close communication with the Operating Room Scheduler and Same Day Center Staff.
• Ensure all payer requirements are met prior to scheduling surgery.
• Secure accurate patient demographics, authorizations, and payer information.
• Verify and document eligibility and benefits for patient’s specific payers.
• Ensure appropriate documentation is in the patient’s Electronic Health Record (EHR).
• Schedule patient procedures as appropriate, and coordinate transfer of necessary records.
• Review and appropriately schedule department procedures utilizing department specific appointment protocols.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees