Surgery Scheduler
About The Position
At SurgCenter of Glen Burnie, we believe health and care are inseparable. We focus on offering a high-quality, service-oriented environment for surgical procedures in our state-of-the-art facility featuring 1 operating room and 2 treatment rooms. Our center is accredited by the Accreditation Association for Ambulatory Health Care and physician-owned. We are seeking a dedicated and experienced Scheduler to join our team. The Scheduling Coordinator is responsible for scheduling pediatric, adult, and geriatric patients for the surgery center and assists with insurance verification when needed. The Scheduling Coordinator must display excellent telephone etiquette as he/she manages calls of utmost importance to providing quality and continuity of individual patient care. Reports to work in acceptable business attire.
Requirements
- High school graduate or equivalent.
- Excellent communication skills.
- Excellent planning and organizational skills.
- Ability to work under pressure.
- Excellent telephone etiquette.
- Thorough knowledge of medical terminology.
- Ability to handle and prioritize multiple tasks.
- Having the ability to foresee problems.
- Alertness and adaptability to change in situation.
- Holds all patient information confidential.
Responsibilities
- Schedules all surgical procedures.
- Obtains and enters all necessary information from surgeon or scheduler requesting OR time.
- Is aware of instruments and equipment limitations of the department.
- Communicates with OR Director/Administrator regarding managing block time.
- Communicates special equipment, instrument, supply, and staffing requests to the OR Director.
- Proofreads and edits all surgery schedules before distributing.
- Refers conflicts and procedural questions to the OR Director.
- Keep all department managers informed of changes affecting current schedule.
- Prepares final version of schedule for the following day.
- Participates and supports BDP/QI programs and activities.
- Cross-train in front desk areas, to include Switchboard, Insurance Verification, and Check-in.
Benefits
- Medical, dental, vision, and prescription coverage
- Life and AD&D coverage
- Availability of short- and long-term disability
- Flexible financial benefits including FSAs and HSAs
- 401(k) and access to retirement planning
- Paid holidays and vacation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
