Surgery Scheduler

Associated Medical Professionals of NY, PLLC • Syracuse, NY

2d • $15 - $22

About The Position

The Surgery Scheduler is responsible for accurate scheduling of surgeries as directed by the physician; including ensuring that all patient demographic information is obtained correctly at the time of the surgery. These services include surgery scheduling at Intrepid Lane Ambulatory Surgery Center. The Surgery Scheduler serves as a liaison between the surgery center, patient and physician.

Requirements

• High School Graduate or GED
• Minimum of three years surgery scheduling experience
• Reasoning Ability
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills
• To perform this job successfully, an individual should have thorough knowledge in computer information systems.
• Physical Demands
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Nice To Haves

• Medical Assistant Certification or Certified Nursing Assistant Preferred

Responsibilities

• Schedule patients accurately and efficiently for any and all surgical procedures requested by physicians.
• Responsible for providing patients with all necessary information regarding their procedure.
• Providing general insurance information, creating payment plans, arrival times, dates, location, etc.
• Communicates effectively and in a friendly manner with patients, other staff and physicians as well as outside sources.
• Organizes work for efficiency and problem solving as related to surgery scheduling and its impact on physicians and clinical office.
• Serve as contact for physicians regarding schedules, procedures, or concerns while sharing information and working with manager, supervisor, co-schedulers and physicians.
• Responsible for being up-to-date on all insurance requirements and following all guidelines, as well as obtaining prior authorizations and notifications and verifying insurance benefits.
• Responsible for documenting scheduled surgeries in HST, including equipment and staff needed for the surgical procedure.
• Responsible for entering all demographic information including insurance into HST as well as checking patient’s insurance for pre-certifications, prior authorizations and referrals.
• Responsible for rescheduling and cancelling surgery in a way which minimizes any inconveniences to the patient, including notification to the correct provider office.
• Responsible for maintaining effective and accurate daily physician surgery schedules.
• Communicates effectively and compassionately with patients.
• Communicate effectively with staff, management, physicians, and outside contacts.
• Represents U.S Urology Partners and Intrepid Lane Ambulatory Surgery Center in a professional manner related to appearance, communication and the maintenance of patient confidentiality.
• Other duties as assigned.

Benefits

• Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED