Surgery Scheduler Full Time

USPI • Plano, TX

2d

About The Position

Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff.

Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Requirements

• Minimum of 2 years hospital or medical office experience preferred.
• High school diploma or GED
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the hospital as a whole.
• Professional appearance.
• Strong medical terminology.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.

Responsibilities

• daily maintenance of the surgery schedule
• all aspects of the scheduling process
• strategizing and problem solving
• ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff
• diffuse difficult scheduling conflicts efficiently with strategy

Benefits

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees