Surgery Scheduler
About The Position
Under the direction of the Administrator, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff. Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
Requirements
- Minimum 2-4 years of experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the center as a whole.
- Professional appearance.
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.
Responsibilities
- Sets priorities and organizes work
- Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, and GI Suite.
- Accurately uses procedure codes to ensure proper billing.
- Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
- Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
- Communicates changes to schedule to appropriate staff
- Ensures all required fields are completed
- Works closely with OR director to avoid equipment or supply conflicts.
- Alerts administration when new doctors or procedures are scheduled.
- Cross trains with other areas.
- Other duties as assigned.
- Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.
Benefits
- Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
