Surgery Scheduler

Banner Health • Mesa, AZ

1d • Onsite

About The Position

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you. Banner Desert and Banner Children’s at Desert Endoscopy unit, supports inpatient and outpatient units by providing diagnostic and advanced procedures. Our Endoscopy Unit maintains 6 procedural rooms, along with utilization of the OR, as needed. As a Surgery Scheduler, you will bring your experience and passion for health care to our Endoscopy department! You will also be responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. This is an opportunity for you to act as an office liaison for department staff, physicians, and patient families. This person will coordinate case time, interface with medical staff and OR scheduling department, assist unit coordinators and charge RNs to coordinate care at the OR front desk. This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families. This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting.
• Knowledge of medical terminology is required.
• Also requires knowledge of payor contract terms and processes.
• Must possess excellent organizational skills, as well as effective human relations and communication skills.
• Requires effective teamworking skills and the ability to meet deadlines and productivity standards.
• The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems.
• Must possess the ability to maintain accurate statistical records, gather data, and produce reports.

Nice To Haves

• Additional related education and/or experience preferred.

Responsibilities

• Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system.
• Verifies and reviews physician privilege status prior to scheduling.
• Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information.
• May acquire and maintain physician preference information and staff roster.
• Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current.
• Orders previous medical records for the day of the procedure, when necessary.
• Types and prints physician orders for multiple physicians and departments.
• Schedules and maintains physician block time, and block time releases.
• Enters physician’s orders for lab, blood bank, medical imaging, and cardiology.
• Enters results of diagnostic tests, patient registration information and patient charges.
• Compiles data and prepares statistical reports for management.
• Conducts charge management audits for assigned area.
• Reconciles charge packet information with the audit.
• Identifies missed or incorrect charges and corrects when appropriate.
• Acts as a receptionist to assigned unit; answers phones, relays message.
• Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures.
• Acts as a liaison among nursing units, physician and staff to relay patient data.
• Screens requests for patient information and refers to appropriate staff.
• Records and types minutes of staff meetings, when required.
• Prepares and distributes staff call roster each month.
• Enters facility work orders and supply orders when required by assigned department.
• Requests repairs/maintenance for business machines in the department.
• Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.

Benefits

• Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.
• We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees