Surgery Scheduler-Gastroenterology

Duly Health and CareWarrenville, IL
13d$16 - $25Onsite

About The Position

Overview Location: Warrenville. Travel Required. Hours: Full-Time; Monday-Friday 8-4:30pm Benefits: Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. Access to a mental health benefit at no cost. Employer provided life and disability insurance. $5,250 Tuition Reimbursement per year. Immediate 401(k) match. 40 hours paid volunteer time off. A culture committed to community engagement and social impact. Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Requirements

  • Medical terminology, verbal and written.
  • CPT and ICD-9 coding.
  • Referral process.
  • Must have the ability to learn new computer programs.
  • Act professionally towards customers, physicians, and co-workers.
  • Must be able to multitask and prioritize.
  • Must posses time management skills.
  • High school diploma or GED
  • 2+ years prior surgery scheduling, telephone, computer and customer service experience.

Responsibilities

  • Greet patients in a friendly manner whether on the phone or in person.
  • Develop and maintain effective working relationships with internal physicians and with scheduling staff at facilities.
  • Verify patient personal and insurance information -- coordinate pre-op testing per insurance.
  • Single point-of-contact for internal staff and external inquiries for all scheduled procedures.
  • Schedule and/or reschedule pre-op lab and/or other testing before procedures and surgeries if necessary.
  • Contact patient to confirm procedure/surgery.
  • Explain and verify proper prep instructions with patients, route to nurse if appropriate.
  • Prepare all essential paperwork for referral coordinator and facilities.
  • Verify daily doctor's schedules, print and distribute to appropriate personnel.
  • Maintain the strictest patient confidentiality.
  • Work with billing staff to ensure all procedures are charged.
  • Cover/fill-in for co-workers as needed.
  • Track case volume and direct cases to facilities per direction of management team

Benefits

  • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
  • Access to a mental health benefit at no cost.
  • Employer provided life and disability insurance.
  • $5,250 Tuition Reimbursement per year.
  • Immediate 401(k) match.
  • 40 hours paid volunteer time off.
  • A culture committed to community engagement and social impact.
  • Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
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