Surgery Scheduler Coordinator - Vascular Surgery - Iowa Heart

Trinity Health

8d

About The Position

At MercyOne, health care is more than just a doctor’s visit or a place to go when you need medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers. With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers. Under general direction, the Scheduler-Surgery Coordinator is responsible for scheduling all inpatient and outpatient surgery and medical procedures, tests and studies ordered by the physician. Provides support and communicates necessary information to patients and physicians regarding surgery scheduling.

Requirements

• High school diploma or equivalent required.
• 2 years related experience in a healthcare environment required.

Responsibilities

• Maintain the surgery schedule, providing necessary information to patients and physicians.
• Coordinate, register and schedule appointments for patients according to availability.
• Conduct patient pre-certification on proper insurance approval for appointments and medical care.
• Ensure all pre-operative required tests needed prior to surgery, are scheduled and completed.
• Coordinate and ensure necessary equipment is ordered, room availability/scheduled, pre-surgery medication, etc. is arranged prior to scheduled procedure.
• Communicate detailed information and answer patients' questions regarding surgery preparation instructions, arrival / departure instructions relative to procedure.
• Schedule any necessary follow-up appointments, as directed by physicians.
• Receive and screen calls relating to problems that may arise due to date changes and any reasons for cancellation.
• Escalate non-routine issues to the practice manager or physician.
• Perform other duties as assigned by the practice manager or physician.

Benefits

• Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees