About The Position

The Surgery Coordinator exists to advocate for Redirect Health members by coordinating surgical care, managing costs, and ensuring high-quality outcomes at fair, negotiated rates. In this role, you will: Serve Redirect Health members navigating surgical procedures Be responsible for coordinating surgical care, negotiating costs, and advocating on behalf of members Directly impact member confidence, access to care, and affordability within the healthcare system This is a hands-on role for someone who: Enjoys advocacy, coordination, and problem-solving in complex healthcare situations Takes ownership and follows through Wants their work to have a real-world impact on people’s lives and health

Requirements

  • Brings relevant experience in healthcare administrative support or case management
  • Communicates clearly and with empathy
  • Takes ownership and follows through
  • Uses analytical and decision-making skills to navigate complex care scenarios
  • Works well across teams and external partners
  • Cares deeply about advocating for patients
  • High School Diploma or GED, required
  • 1 year of experience in a healthcare administrative support or case management-related role, required

Nice To Haves

  • Medical billing background
  • Proficiency in Microsoft Word, Excel, and an EMR system

Responsibilities

  • Own: Surgical coordination from intake through completion, including timelines and communication
  • Support: Members by prioritizing their needs with compassion and clarity
  • Collaborate with: Internal providers, hospitals, surgical facilities, anesthesiologists, and external provider offices
  • Improve: Cost management, care coordination efficiency, and member experience
  • Advocate for: Members by negotiating fair and equitable rates with providers

Benefits

  • $0 Healthcare for You and Your Entire Family
  • $0 monthly premiums
  • $0 to add your spouse or children
  • $0 deductibles (we reimburse them)
  • $0 out-of-pocket maximums
  • Starting pay: $21.00/hour
  • FREE healthcare for you and your entire family
  • Dental & Vision insurance
  • Paid time off & sick time
  • 401(k) access
  • A mission-driven team that believes in doing the right thing

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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