Surety Bond Account Manager

Acrisure•Miami Lakes, FL

20h•Onsite

About The Position

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: This position will assist customers in identifying and providing for their bond needs. This position works directly with the client, Producers, and Surety Company representatives in handling the execution of all types of surety bonds. This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Why Join Us: At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Requirements

Ability to effectively communicate in both verbal and written formats, externally and internally.
Ability to read and interpret documents such as insurance policies, contractual insurance requirements, agency workflows and procedures, marketing and submission reports and any other documents required for this position.
Ability to author routine reports and correspondence.
Fluent ability with Microsoft Outlook, Word and Excel, proficient and accurate keyboarding.
Ability to anticipate and solve practical problems or resolve issues.
Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people.
Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
Strong attention to detail and good proofreading skills.
Excellent skills in reliability, initiative, and stress tolerance.
Ability to perform in a professional appearance and manner.
Ability to use good judgment and foresight.
High school diploma or equivalent required
Prior experience in surety bonds required
Florida Property & Casualty insurance license required

Nice To Haves

Some college preferred
Prior bookkeeping/accounting experience preferred
Prior customer service in banking or insurance preferred
Prior paralegal experience preferred

Responsibilities

Maintain and update client financial and bond files
Receive and dispatch correspondence promptly
Review contracts and bond forms and extract relevant information
Ensure the accuracy of bid and final bond requests
Prepare bid and final bonds
Keep clients frequently updated on request status
Process final close-outs for premium audits
Act as liaison with surety companies and maintain surety relationships
Act as liaison with clients and client staff
Assist Producers
Assist other team members
Prepare routine/follow-up correspondence – paper and electronic
File, draft, and/or send correspondence
Prepare overnight packages and receipts
Answer the telephone and respond to voice messages
Assist in mailings
Provide other administrative support, as directed

Benefits

Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

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