Supvr New Business

ComEd•Maywood, IL

About The Position

PRIMARY PURPOSE OF POSITION Responsible for providing safe and reliable designs for overhead and underground service for single phase and three phase commercial, industrial and residential customers. These responsibilities include managing the design processes required to provide service per customer service application requirements. The supervisor must work closely with other internal work groups (Work Management, ESO, Construction and Maintenance, Field & Meter Services, Standards, Distribution Pricing, and Real Estate) to assure that customer requested need dates are tracked, scheduled and completed with appropriate priority. This position is also responsible for customer satisfaction related to design scope, schedule, responsiveness, accurate project cost, and CIAC collection. New Business Supervisors also provide financial oversight and assist Manager in developing budgeting forecasts Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Requirements

4-7 years internal utility company experience (e.g., ComEd, PECO), or equivalent external experience
2-3 years internal supervisory experience (e.g., ComEd, PECO, BSC, ExGen), or receive acceptable rating on Supervisory Assessment
Ability to work independently and as a team member, including the ability to handle conflicting priorities in a multi-tasking environment.
Strong interpersonal, problem solving, motivational, negotiation, time management, and oral/written communication skills are required.
Ability to create effective working relationships with employees, customers, other departments, and outside agencies.
Knowledge of company safety, rate and various operating policies and procedures.
Ability to solve technical problems and to have a working knowledge of computers and desktop applications, with emphasis on basic knowledge of CIMS, Passport and TED.
Knowledge of the Work Management process.
Demonstrated ability to build consensus, establish trust, communicate effectively and foster culture change.
Working Knowledge of the design, construction and operation of the distribution system.

Nice To Haves

Bachelor's degree or graduate level work in Engineering, Business Administration or related field.

Responsibilities

Provide leadership and direction for the New Business management & bargaining unit employees.
Supervise technical and clerical employees within the Regions and the Customer Request Group to ensure adherence to company standards, policies and procedures by members of the work group. Enforce all applicable company, city, state and federal safety rules and regulations.
Establish and manage the customer interaction to ensure that the New Business employees are focused on the customers' needs and are delivering customer focused service.
Provide input for the preparation of budgets and implement corrective measures as required. Participate in related New Business meetings and conference calls. Monitor performance of all key indicators.
Supervise employee performance by setting standards, monitoring work load, and auditing job quality to ensure the organizational goals are met. Coach individuals for continued quality and improved performance.
Identify training needs within the work group, job specific and cyclic, and schedule appropriate instruction.
Serve as a lead role in promoting safety by conducting office and field safety audits and participate in a SRP role.

Benefits

Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $83,200.00/Yr. – $114,400.00/Yr.
Annual Bonus for eligible positions: 15%
401(k) match and annual company contribution
Medical, dental and vision insurance
Life and disability insurance
Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
Employee Assistance Program and resources for mental and emotional support
Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
Referral bonus program
And much more