Supv Patient Scheduling Representative

One GI, LLC • New Albany, IN

20h • Onsite

About The Position

🚀 Ready to Level Up Your Career and Love Where You Work? If you’re looking for more than just a job — if you want a place where your leadership matters, your growth is supported, and your team truly feels like a team — this is your moment. 🌟 Gastro Health Partners is excited to welcome a Patient Scheduling Representative Supervisor to our Grant Line Road location in New Albany, IN! In this dynamic leadership role, you’ll have the opportunity to: Lead and inspire a high-performing scheduling team Make a real impact on patient experience every single day Grow your skills in a supportive, collaborative environment Be part of an organization that values teamwork, respect, and professional development If you’re organized, motivated, and passionate about delivering exceptional patient care through strong team leadership, we’d love to meet you.

Requirements

• High School Diploma or equivalent required.
• Previous medical office experience, medical terminology coursework preferred.
• Formal training with at least one (1) years experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
• In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.

Responsibilities

• Schedule office and procedure visits utilizing physician appointment parameters and preferences.
• Update referral and recall entries in practice management system.
• Select preparation information to provide to the patient and provide verbal patient education for procedure preparation to supplement written information.
• Specialty scheduling included but not limited to: BRAVO, CAP, EMR, ERCP, ESD, EUS, FMT, PEG, PNE, and Hospital appointments.
• Monitor wait list and reports for follow up appointments after clinic and endo.
• Monitor portal and g-reminders for patient communication.
• Assist with the optimizing use of physician or physician extender time by monitoring and condensing schedules.
• Process hospital and contact patients for scheduling follow up and send all clinical follow up to the appropriate clinical team member.
• Manage staff on a day-to-day basis, to include time off schedules, timecard management, hire, train, evaluate, and develop.
• Guide staff performance by providing regular feedback, consultation with performance reviews, and one-on-one meetings.

Benefits

• Excellent paid time off for a healthy work/life balance.
• We’ve got your future in mind! With our generous 401(k) plan, we’ll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
• Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
• Internal growth opportunities. We want to aide in your training and development.
• Competitive health and supplemental benefits; with FSA and HSA options.
• Love where you work? Spread the word! Refer a friend who’d be a great fit for One GI® and earn a special bonus when they join the team!

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED