Supportive Services Coordinator - Buena Esperanza

Jamboree•Anaheim, CA

3d•$23•Onsite

About The Position

We’re looking for dedicated team members to join Orange County’s largest nonprofit developer of high-quality affordable housing and services. Join us in our mission to transform lives and strengthen communities for thousands of families, seniors, veterans, transitional age youth, and individuals coming from homelessness in California. In this role, you will be working closely with individuals who are currently experiencing or transitioning from homelessness. This population often faces significant challenges, including difficulties adhering to societal norms related to hygiene, personal space, and polite conversation. We are looking for team members who can set boundaries with clients, while also being committed to fostering a supportive environment that promotes dignity, trust, and understanding. Primary Objective of Position: The Supportive Services Coordinator will oversee programs fostering life skills, coping mechanisms, goal setting, and housing stability to program participants. Also provide linkage and referral services to residents to increase housing stability.

Requirements

Over 18 years of age.
Experience working with individuals experiencing chronic homelessness and mental health challenges.
Familiarity with the Housing First, Harm Reduction and/or Recovery Oriented service models.
Ability to maintain relationships with other consumers/members while maintaining appropriate boundaries as a staff.
Ability to interact in a culturally diverse community.
AA degree preferred; or equivalent experience serving homeless individuals.
Ability to work effectively in an interdisciplinary team setting and also independently.
Knowledge of independent living skills such as cooking, budgeting, housekeeping, being a good neighbor, etc.
Valid California driver’s license and availability of an insured vehicle.
Job includes some evening and weekend hours and travel throughout California.

Responsibilities

Provide supportive services to address issues and barriers that negatively impact progress toward goals.
Maintain responsibility for tenant rosters that show entry-exits for relevant Jamboree property.
Monitor for warning signs of de-compensation and crisis, and responding accordingly.
Record keeping, documenting and reporting as needed.
Document resident participation in services and track progress of resident goals.
Complete monthly newsletters describing the available social and supportive services offered on-site and off-site, including a calendar reflecting the time and location of such services.
Maintain information regarding the off-site services and programs and provide referrals to such programs when appropriate.
Provide advocacy, onsite case management services and linkage to residents as needed.
Complete intake assessment and orientation with new residents.
Maintain effective relations and coordinate services between community supports, service providers and property management.
Provide a positive atmosphere for the residents and promote community engagement.
Provide daily Adult Education groups/workshops onsite to residents.
Plan and coordinate Health and Wellness events and community building activities yearly.
Input data into the Homeless Management Information System (HMIS) accurately and on a timely basis.
Provide onsite life skills training and reinforcement to residents.
Other duties as assigned.