Supportive Housing Case Manager

Agate Housing and Services • Minneapolis, MN

1d

About The Position

As a Supportive Housing Case Manager, you will be primarily responsible for providing ongoing, structured home- and community-based case management services to participants participating in the Supportive Housing program.
The Housing Programs Department serves households in Hennepin County who are experiencing or at risk of homelessness. Our programs each provide tailored support to help households stabilize housing and achieve self-sufficiency. If you're passionate about ending homelessness and helping those in need in our community, Agate and this role offer a meaningful opportunity to make an impact.
Position Responsibilities:
Provide home and community-based case management services for participants to assist with finding and maintaining housing (i.e. assessment, goal planning, and regular in-home visits).
Manage multiple sources of funds to assist participants and maintain accurate records.
Partner with Housing Locator to assist participants in finding and maintaining housing through building relationships with landlords and provide landlord-tenant support and mediation along with then maintaining participant files and complete accurate and timely documentation including daily case notes, and data collection.
Conduct monthly home visits with each assigned participant and offer regular and quality contact with participants to maintain trust, assist in crisis prevention, and assist in meeting individual needs to then develop individual goal plans with participants and provide supports necessary to achieve participant-identified goals.
Support and effectively work with participants with diverse identities and experiences including young participants; participants with cultural backgrounds of historical and generational trauma; participants experiencing past or current domestic violence; participants struggling with mental, physical, developmental, and chemical health challenges; and participants with persistent low income.
Communicate and coordinate services with other program staff. Attend and participate in team meetings. Provide flexible services during times that meet the needs of participants.
Position consists of approximately 50% direct, primarily community-based, participant contact, and 50% indirect participant-related work (i.e. documentation, communicating with collateral partners, preparing for participant meetings, attending trainings and community events).
Benefits of working with us include:
6.15 hours of PTO accrued each pay period, prorated for part-time (160 hours of PTO your first year)
11 Floating holidays per year (Prorated based on hire date)
Medica Health Insurance with 8 options including traditional and high deductible options.
Clear Value from $7-103, Park Nicollet Health Partners and Vantage Plus from $48-150, Passport plan from $170-291
Employer-paid Dental and Life Insurance for employees
Flex Spending and Health Savings Account
Free Employee Assistance Program
Retirement plan- with 1.5% employer contribution offered between 6 & 12 months of employment)
Referral Bonus Program

Requirements

• Must have valid Driver's License access to an insured, safe, and reliable vehicle
• Must pass a DHS NetStudy 2.0 background check.

Nice To Haves

• An Associates, Bachelor's, or Master's degree in a relevant field such as Social Work (licensure preferred), Human Services, etc...
• One year casework experience
• Two years' experience working with participant's experiencing homelessness
• Licensed Social Worker
• Fluency in language(s) used by our participants (Spanish, Amharic, Oromo, Somali, ASL)
• Familiarity with community resources relevant to our participant's needs.
• Personal experience with homelessness.
• Experience working, interning, or volunteering with people experiencing homelessness.

Responsibilities

• Provide home and community-based case management services for participants to assist with finding and maintaining housing (i.e. assessment, goal planning, and regular in-home visits).
• Manage multiple sources of funds to assist participants and maintain accurate records.
• Partner with Housing Locator to assist participants in finding and maintaining housing through building relationships with landlords and provide landlord-tenant support and mediation along with then maintaining participant files and complete accurate and timely documentation including daily case notes, and data collection.
• Conduct monthly home visits with each assigned participant and offer regular and quality contact with participants to maintain trust, assist in crisis prevention, and assist in meeting individual needs to then develop individual goal plans with participants and provide supports necessary to achieve participant-identified goals.
• Support and effectively work with participants with diverse identities and experiences including young participants; participants with cultural backgrounds of historical and generational trauma; participants experiencing past or current domestic violence; participants struggling with mental, physical, developmental, and chemical health challenges; and participants with persistent low income.
• Communicate and coordinate services with other program staff.
• Attend and participate in team meetings.
• Provide flexible services during times that meet the needs of participants.

Benefits

• 6.15 hours of PTO accrued each pay period, prorated for part-time (160 hours of PTO your first year)
• 11 Floating holidays per year (Prorated based on hire date)
• Medica Health Insurance with 8 options including traditional and high deductible options.
• Clear Value from $7-103, Park Nicollet Health Partners and Vantage Plus from $48-150, Passport plan from $170-291
• Employer-paid Dental and Life Insurance for employees
• Flex Spending and Health Savings Account
• Free Employee Assistance Program
• Retirement plan- with 1.5% employer contribution offered between 6 & 12 months of employment)
• Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree