PRSS

Phoenix Group Home, LLC • Ripley, WV

27d

About The Position

The Supportive Counselor provides behavioral health supportive counseling services to individuals with mental health and/or substance use needs. This position focuses on stabilization, coping, and skill-building, assisting clients in managing daily stressors, maintaining recovery, and accessing community support. The Supportive Counselor works under the supervision of a licensed clinician and delivers services consistent with the client’s individualized treatment plan.

Requirements

• High School Diploma or GED with documented behavioral health work experience and specialized training, or Preferred: Associate’s or Bachelor’s degree in a human services field (psychology, social work, counseling, sociology, or related).
• At least 1 year of direct client service in behavioral health, substance use treatment, or social services preferred.
• Must complete required agency and Medicaid trainings, including crisis intervention, trauma-informed care, confidentiality, and documentation standards.
• Must work under the supervision of a licensed clinician (LPC, LICSW, LMFT, Psychologist).
• Valid driver’s license and reliable transportation (if community-based services are required).
• Ability to pass state background checks and maintain compliance with WV Medicaid staff credential requirements.
• Strong communication and interpersonal skills.
• Empathy, patience, and ability to maintain professional boundaries.
• Knowledge of community resources and recovery supports.
• Ability to manage documentation requirements accurately and on time.
• Commitment to teamwork and person-centered care.

Responsibilities

• Provide individual and/or group supportive counseling focused on coping skills, psychosocial support, relapse prevention, and daily living stabilization.
• Assist clients in identifying strengths and resources to improve independence and functioning.
• Support clients in navigating systems such as housing, employment, education, healthcare, and community resources.
• Facilitate development of problem-solving, communication, and self-advocacy skills.
• Provide motivational support to encourage engagement in treatment, compliance with probation/court requirements, or recovery programs.
• Document services in compliance with WV Medicaid and agency standards, ensuring progress notes reflect goals, interventions, and client response.
• Collaborate with clinical staff, case managers, peer recovery specialists, and community partners to ensure coordinated care.
• Participate in treatment team meetings and staffings as required.
• Adhere to all agency, state, and federal guidelines regarding confidentiality, ethics, and professional practice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED