Supportive Case Manager - Haverhill YMCA
About The Position
Are you passionate about working with youth and their families to ensure access to essential resources and long-term success? Do you have experience supporting vulnerable youth and a strong desire to help them thrive in every environment? If so, this may be the opportunity for you! As a Supportive Case Manager, you’ll play a vital role in helping children and families navigate YMCA programs and community-based services across Haverhill and surrounding areas. You’ll coordinate care, facilitate smooth program transitions, and act as a key liaison between families, the YMCA, and external agencies. Your work will directly contribute to each child’s safety, stability, and success. A typical day may include: Conducting assessments and tracking youth progress toward established goals Completing reports and maintaining organized, accurate case documentation Conducting weekly site visits to observe, connect, and provide on-the-ground support Facilitating communication among families, YMCA staff, and outside service providers Ensuring program compliance and alignment with EEC regulations
Requirements
- Must provide and maintain documents and certifications within the educator file as required by the Massachusetts Department of Early Education and Care
- Must complete all trainings/certifications and program orientation in accordance with the Massachusetts Department of Early Education and Care and the YMCA of the North Shore
- Reliable transportation to ensure travel between multiple sites
Nice To Haves
- Spanish speaking preferred, but not required
Responsibilities
- Conducting assessments and tracking youth progress toward established goals
- Completing reports and maintaining organized, accurate case documentation
- Conducting weekly site visits to observe, connect, and provide on-the-ground support
- Facilitating communication among families, YMCA staff, and outside service providers
- Ensuring program compliance and alignment with EEC regulations
Benefits
- Paid training and professional development
- Advancement across seven YMCA locations
- Free YMCA membership and employee program discounts
- Health and dental insurance (full-time employees)
- Three weeks paid vacation, plus generous sick and personal time
- 12% employer retirement contribution (once vested, no match required)
- Employer-paid life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
