Supportive Case Manager - Haverhill YMCA

YMCA OF THE NORTH SHORE INC•Haverhill, MA
1d•$50,000 - $54,000

About The Position

🌟 Make a Lasting Impact: Become a Children & Youth Supportive Case Manager Haverhill YMCA Are you passionate about working directly with children and youth to ensure they have the support, stability, and resources they need to succeed? Do you have hands-on experience supporting young people and families facing challenges? If so, this may be the opportunity for you. The Children & Youth Supportive Case Manager plays a vital role in advocating for and supporting children and youth enrolled in YMCA programs and connected community services throughout Haverhill and the surrounding areas. This position focuses on ensuring young people have safe, stable, and developmentally appropriate environments where they can grow, thrive, and reach their full potential. In this role, you will build strong relationships with children, youth, families, YMCA staff, and external partners to coordinate care, monitor progress, and remove barriers to success.

Requirements

  • Must provide and maintain documents and certifications within the educator file as required by the Massachusetts Department of Early Education and Care
  • Must complete all trainings/certifications and program orientation in accordance with the Massachusetts Department of Early Education and Care and the YMCA of the North Shore
  • Reliable transportation to ensure travel between multiple sites

Nice To Haves

  • Spanish speaking preferred, but not required

Responsibilities

  • Conduct child- and youth-focused assessments and track progress toward individualized goals
  • Develop and maintain organized, accurate case documentation and reports
  • Conduct weekly site visits to observe youth, provide direct support, and collaborate with program staff
  • Facilitate communication between families, YMCA teams, schools, and community service providers
  • Support smooth transitions between programs and services
  • Ensure compliance with Department of Early Education and Care (EEC) regulations and program standards
  • Advocate for the well-being, safety, and long-term success of each child and youth served

Benefits

  • Paid training and professional development
  • Advancement opportunities across seven YMCA locations
  • Free YMCA membership and employee program discounts
  • Health and dental insurance (full-time employees)
  • Three weeks of paid vacation, plus generous sick and personal time
  • 12% employer retirement contribution (once vested, no match required)
  • Employer-paid life insurance
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