Supportive Care Triage RN, Palliative Care

Advocate Health and Hospitals Corporation•Wake Forest, NC

1d•$38 - $56

About The Position

Ensures quality patient care by adhering to the policies of WFBMC, involving patients and their families in identifying their needs, creating a plan to meet those needs, and effectively communicating the plan across the continuum of care. Identifies barriers to efficient and effective management of patient care and seeks strategies to remove them. Works collaboratively with the ED, Care Coordination, Inpatient teams, Palliative Care, and Community Resources to ensure that patients receive the right care at the right time and in the right place. Assesses patient/family needs and facilitates implementation of the appropriate level of engagement. Implements outreach efforts to establish and maintain positive working relationships with key hospital team members and community agencies. Manages Palliative Care Consult requests by triaging referrals, assesses and facilitates the appropriate level of engagement. Acts as a resource for staff, patients and family members. Develops and leads palliative care education efforts throughout the medical center. Demonstrates ability to function in a professional practice model through active participation in shared governance and acceptance of personal responsibility for professional growth. Demonstrates responsibility for personal development by participating in continuing education offerings. Seeks new opportunities for self- improvement. Seeks and applies constructive feedback to improve performance. Provides age/developmentally appropriate patient care in accordance with Age-Specific guidelines for the specific age groups served. Attends team meetings to increase knowledge base including case conference meetings and team development. Manages outpatient Palliative Care patient needs. Facilitates scheduling for the Palliative Care Oncology Clinic and Cardiology Clinic-VAD evaluations. Serves as a clinical resource to physicians receiving transfer requests through the PAL line. Attends biweekly Quality Collaborative with Care Coordination as a subject matter expert to identify proactively, priority patients for Palliative Care Consults. Collects and maintains up to date patient disposition data. Delivers reports that demonstrate the Palliative Care Programs impact on mortality and readmissions.

Requirements

Graduation from an accredited School of Nursing with two years' experience as an RN required.
Current license as a Registered Nurse in the State of applicable state required.
BLS required.
Excellent oral and written communication skills
Strong problem solving, decision making and critical thinking skills
Ability to work in a self-directed environment
Ability to work with and lead teams
Demonstrates ability to work in fast paced environment with multiple interruptions
Expertise in MS Office and ability to prepare program reports efficiently and frequently
Ability to create and deliver presentations is essential

Nice To Haves

BSN preferred.
Palliative care experience preferred.
Certified Hospice and Palliative Care Nurse Certification preferred.
Bilingual preference with fluency in Spanish preferred.

Responsibilities

Ensures quality patient care by adhering to the policies of WFBMC
Involves patients and their families in identifying their needs
Creates a plan to meet those needs
Effectively communicating the plan across the continuum of care
Identifies barriers to efficient and effective management of patient care and seeks strategies to remove them
Works collaboratively with the ED, Care Coordination, Inpatient teams, Palliative Care, and Community Resources
Assesses patient/family needs and facilitates implementation of the appropriate level of engagement
Implements outreach efforts to establish and maintain positive working relationships with key hospital team members and community agencies
Manages Palliative Care Consult requests by triaging referrals, assesses and facilitates the appropriate level of engagement
Acts as a resource for staff, patients and family members
Develops and leads palliative care education efforts throughout the medical center
Demonstrates ability to function in a professional practice model through active participation in shared governance and acceptance of personal responsibility for professional growth
Demonstrates responsibility for personal development by participating in continuing education offerings
Seeks new opportunities for self- improvement
Seeks and applies constructive feedback to improve performance
Provides age/developmentally appropriate patient care in accordance with Age-Specific guidelines for the specific age groups served
Attends team meetings to increase knowledge base including case conference meetings and team development
Manages outpatient Palliative Care patient needs
Facilitates scheduling for the Palliative Care Oncology Clinic and Cardiology Clinic-VAD evaluations
Serves as a clinical resource to physicians receiving transfer requests through the PAL line
Attends biweekly Quality Collaborative with Care Coordination as a subject matter expert to identify proactively, priority patients for Palliative Care Consults
Collects and maintains up to date patient disposition data
Delivers reports that demonstrate the Palliative Care Programs impact on mortality and readmissions

Benefits

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program