Supported Family Time Program Coordinator

Lutheran Social Service of MinnesotaDuluth, MN

About The Position

As a Program Coordinator you will assist the Program Manager and Director in day-to-day program operations and coordinate the provision of client services. You will recruit clients into the program; develop services to meet clients’ needs and monitor and maintain all client file documentation/reports. You will review, facilitate and manage client referrals and the intake/discharge process, meet with clients and observe and record their behavior and progress and communicate regularly with family members, professionals and outside agencies involved in client transition regarding client progress. You will provide orientation, work direction and training to program staff and volunteers, coordinate monthly staff meetings, create the program schedule/make changes/updates to the schedule as needed, review of billing/timecards/reimbursements and review of summary documentation and provide feedback and facilitate weekly client groups and/or client recreation activities, build new relationships with community organizations and employers and promote/represent the program at community gatherings.

Requirements

  • A Bachelor’s degree or equivalent experience.
  • One year of experience working with similar clientele and/or in a related field.
  • A valid driver's license, acceptable driving record and a Motor Vehicle Check.
  • Computer literate.
  • Strong written and oral communication and problem-solving skills.
  • Able to demonstrate professional boundaries.
  • Training in the areas of crisis intervention, family dynamics, incest and chemical dependency.

Nice To Haves

  • CPR/First Aid certification is desired; may be obtained after hire.

Responsibilities

  • Assist the Program Manager and Director in day-to-day program operations
  • Coordinate the provision of client services
  • Recruit clients into the program
  • Develop services to meet clients’ needs
  • Monitor and maintain all client file documentation/reports
  • Review, facilitate and manage client referrals and the intake/discharge process
  • Meet with clients and observe and record their behavior and progress
  • Communicate regularly with family members, professionals and outside agencies involved in client transition regarding client progress
  • Provide orientation, work direction and training to program staff and volunteers
  • Coordinate monthly staff meetings
  • Create the program schedule/make changes/updates to the schedule as needed
  • Review of billing/timecards/reimbursements
  • Review of summary documentation and provide feedback
  • Facilitate weekly client groups and/or client recreation activities
  • Build new relationships with community organizations and employers
  • Promote/represent the program at community gatherings

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

501-1,000 employees

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