Support Technician-Entry Level

525 TECHNOLOGIES • Montgomery, AL

19d

About The Position

525 Technologies is an IT company that provides full solution services to schools in the Southeastern area. We are seeking a motivated Support Technician to join our team! Whether switching careers or starting your IT journey, this is a fantastic opportunity to gain hands-on experience in networking, troubleshooting, cable installation, and computer hardware. The ideal candidate will be interested in learning and growing, has a can-do attitude, and a strong work ethic.

Requirements

• Willingness to install and run ethernet cable
• Comfortable using ladders and able to lift over 50 lbs.
• Strong troubleshooting, critical thinking, and time management skills.
• Positive, professional attitude and reliable transportation.
• Passion for technology and a willingness to learn.
• Skilled at managing their time efficiently, prioritizing tasks, and meeting deadlines without constant supervision.

Responsibilities

• Assist with low-voltage services, IT support (Tier 1 & 2), and audio-visual setups.
• Diagnose hardware and software issues using diagnostic tools and problem-solving techniques.
• Install and configure smart boards, commercial displays, and cameras.
• Troubleshoot and repair hardware and software issues
• Participate in data recovery and networking troubleshooting
• Provide on-site support and maintain documentation of repairs.
• Collaborate with a team of technicians to meet project goals.
• Ensure quality control and maintain inventory of spare parts.

Benefits

• Opportunity for advancement
• Training & development
• Career Growth: Cross-training opportunities in Low Voltage, IT, and AV Services.
• Skill Development: Gain real-world experience while working with schools.
• Supportive Team: Work collaboratively with a team dedicated to your success.
• Flexible Opportunities: Perfect for recent grads or those looking to transition into IT.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed