Support Technician-Entry Level
About The Position
525 Technologies is an IT company that provides full solution services to schools in the Southeastern area. We are seeking a motivated Support Technician to join our team! Whether switching careers or starting your IT journey, this is a fantastic opportunity to gain hands-on experience in networking, troubleshooting, cable installation, and computer hardware. The ideal candidate will be interested in learning and growing, has a can-do attitude, and a strong work ethic. 525 Technologies ownership comes from a technical and problem-solving background. The founding ideas and principles are centered around the understanding, helping, and supporting customers with technical needs. Years in the making, we finally launched on May 25, hence the “525”. 525’s goal is exceeding the needs of our customers. We do this by making their processes more efficient and cost-effective. Our solutions, products, and services are strategically designed to go above and beyond our mission statement, “Making technology simple” .
Requirements
- Willingness to install and run ethernet cable
- Comfortable using ladders and able to lift over 50 lbs.
- Strong troubleshooting, critical thinking, and time management skills.
- Positive, professional attitude and reliable transportation.
- Passion for technology and a willingness to learn.
- Skilled at managing their time efficiently, prioritizing tasks, and meeting deadlines without constant supervision.
Responsibilities
- Assist with low-voltage services, IT support (Tier 1 & 2), and audio-visual setups.
- Diagnose hardware and software issues using diagnostic tools and problem-solving techniques.
- Install and configure smart boards, commercial displays, and cameras.
- Troubleshoot and repair hardware and software issues
- Participate in data recovery and networking troubleshooting
- Provide on-site support and maintain documentation of repairs.
- Collaborate with a team of technicians to meet project goals.
- Ensure quality control and maintain inventory of spare parts.
Benefits
- Opportunity for advancement
- Training & development
- Career Growth: Cross-training opportunities in Low Voltage, IT, and AV Services.
- Skill Development: Gain real-world experience while working with schools.
- Supportive Team: Work collaboratively with a team dedicated to your success.
- Flexible Opportunities: Perfect for recent grads or those looking to transition into IT.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
