Support Supervisor

DAYMARK RECOVERY SERVICES INC•Winston-Salem, NC

3d•$20 - $23•Onsite

About The Position

This position is responsible for the administrative function of the center which includes supervisory responsibility for all non-clinical staff , expense monitoring, billing, records and physical maintenance of the center. Also, assist Center Director with ensuring all consumers’ needs are met by staff scheduling. The position reports directly to Center Director.

Requirements

Highly motivated and resilient professional
Strong negotiation skills
Demonstrated leadership and supervisory experience
Demonstrated ability to positively lead change and gain results
Some knowledge of or willing to learn clinical practice models
Demonstrated ability to understand economic, business and operational factors
Preceptor and teaching experience helpful
Strong critical-thinking/problem-solving skills
Proven conflict management/resolution skills
High professional ethics and standards
Strong team player and team building skills; ability to collaborate with all levels and areas
Strong presentation skills
Proven relationship-building and management skills
Ability to effectively and positively influence and persuade
Must possess at least a High School Diploma.
Prefer experience in a supervisory role at least three (3) years.
Supervision of an office a plus.

Nice To Haves

Degree in business and/or business training preferred (Actual work experience will be taken into consideration).

Responsibilities

Responsible for oversight of support staff and non-clinical functions of the center, to include selection, training, evaluation, and disciplinary action of non-clinical employees.
Coordinates support staff to ensure that center is staffed appropriately during all hours that the center is open to the public.
Provides feedback to center director regarding performance or problems/concerns with clinical staff.
Provides clinicians with assistance on productivity standards, both monitoring and status to standards.
Works with the Center Director to make sure maximum productivity is reached by appropriately utilizing both clinical and administrative staff time efficiently.
Maintains care and compliance with all rules for the facility.
Monitors all expenses and ensures that expenditures are within proposed budget for Center.
Assists with development of center budget.
Processes invoices for payment.
Responsible for ordering of supplies and any other items needed for the center.
Maintains control and tracks use of agency credit card(s).
Maintains control, tracks use of, and balances center petty cash fund per established procedures.
Works with Finance department staff on required financial reports and complete reports by assigned deadline.
Works with Center Director to ensure all policies and procedures are followed by all staff.
Determines if all paperwork, billing tickets and documentation is completed in a timely manner according to established guidelines.
Works with medical records team leader to ensure that all regulatory standards are followed.
Reports positive and problematic findings to center director.
Attends and participates in center management meetings and appropriate company-wide meetings.
All other duties as assigned by supervisor