Support Services Supervisor

Labcorp•Overland Park, KS

1d•Onsite

About The Position

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Supervisor to join our Distribution team in Overland Park, KS. In this position, you will work in a fast-paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives" All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Work Schedule: 2nd shift Monday - Friday 2:30pm - 11:00pm, additional hours as needed Work Location: 7800 W 110th St, Overland Park, KS 66210 Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here .

Requirements

High school diploma or equivalent
Previous relevant experience; preferably in a clinical laboratory
Prior supervisory or leadership experience is a plus
Prior distribution experience preferred
Familiarity with laboratory operations as well as policies and procedures is preferred
Strong computer skills and working knowledge of Microsoft Office
Excellent communication skills; both written and verbal
High level of attention to detail with strong organizational and prioritization skills
Strong critical thinking skills with the ability to make decisions in a fast-paced environment
Ability to handle the physical requirements of the position

Nice To Haves

Associates or Higher degree is preferred
Prior supervisory or leadership experience is a plus
Prior distribution experience preferred
Familiarity with laboratory operations as well as policies and procedures is preferred

Responsibilities

Supervise the day-to-day operations of the non-technical staff for the Distribution department
Assist with preparation of laboratory specimens for analysis and testing
Directly supervise, train, and mentor non-technical personnel of the department
Monitor daily workflow in the lab and schedule adequate coverage
Responsible for ensuring all shifts in the department are properly staffed
Research and resolve any production errors while escalating when necessary
Engage in continuous process and service level improvements
Perform quality assurance checks to ensure efficiency and accuracy
Prepare and maintain Quality Assurance records and documents
Meet regularly with direct reports to provide coaching and feedback for their development
Responsible for administering and managing policies and procedures