Support Staff
HEI Hotels and Resorts•Miami, FL
About The Position
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Requirements
- Knowledge of the appropriate table settings and service ware.
- Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation.
- Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation.
- Effective verbal and written communication skills.
- Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Responsibilities
- Quickly clear dirty table settings and prepare table for resetting.
- Promptly and consistently reset all service ware.
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
- Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.
- Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Benefits
- Tuition reimbursement
- 35% employee dining discounts at hotel outlets
- Upsell incentives
- Monthly employee recognition programs
- Employee Assistance Program (EAP)
- Hotel stay discounts
- Paid time off
- Competitive health benefits and daily employee meals
- Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed
- Vacation, Sick and Holiday programs
- Pet insurance through the ASPCA
- Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans
- 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
