Support Staff (Downtown Tasting Room)

The Wonderful Company•Paso Robles, CA

22d•$17•Onsite

About The Position

At JUSTIN Vineyards & Winery, we offer guests the ultimate California food and wine experience. The Restaurant at JUSTIN is the only winery restaurant to have received both a MICHELIN Star and MICHELIN Green Star, and most recently, a Five-Star rating from ForbesTravel Guide. We are proud to be recognized for our sustainability practices, one-of-a-kind dinner experience, and world-class excellence in hospitality. Our team is looking for a positive and energetic Full-Time Support Staff member to join our Downtown Tasting Room team! This person will be responsible for welcoming our guests at the door, providing water service, removing empty plates, replenishing table supplies promptly, and accommodating special requests to create a memorable experience. This is a great opportunity to gain hands-on experience in a luxury, high-volume tasting room on the beautiful Downtown Square, with opportunities to expand your wine and service knowledge through our JUSTIN training program. This is a full-time position based at our Downtown Tasting Room: 811 12th Street, Paso Robles, CA 93446. A flexible schedule, including the ability to work weekends and holidays, is required.

Requirements

Previous experience in a restaurant or hospitality setting preferred but not required
Flexible schedule including weekends and holidays
Professional appearance and demeanor
Strong organizational skills and ability to manage priorities in a fast-paced environment
Flexibility and adaptability to changing priorities with a positive attitude
Ability to communicate effectively with guests and team members from diverse backgrounds
Interest in customer service and wine, with a willingness to learn and grow
Must be 21 years of age or older
Must be able to speak, read, write, and understand English

Nice To Haves

Previous experience in a restaurant or hospitality setting preferred but not required

Responsibilities

Welcomes guests upon arrival and assists in creating a memorable tasting experience
Responds promptly and appropriately to guest requests, communicating needs to Wine Guides or Managers as necessary
Accommodates special requests and ensures a seamless flow of service throughout
Clears tables after guests leave, transporting glassware, silverware, and dishes to appropriate areas for washing
Resets and arranges tabletops and ensures floors and seating areas are clean and tidy
Inspects restrooms regularly and maintains cleanliness and restocking standards
Assists with pre- and post-shift setup and cleanup to maintain operational readiness
Restocks wine, merchandise, and collateral materials as needed
Supports Wine Guides with timely replenishment of table supplies and service items

Benefits

Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:
24/7 online physician consultations
virtual mental health resources
life coaching
engaging employee community groups
cash rewards for healthy habits and fitness reimbursements
library of on-demand fitness videos
Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.
Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.
Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.
Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.