Support Staff Supervisor - Christian Counseling Center (Full-Time)

Pine Rest Christian Mental Health Services • Grand Rapids, MI

3d

About The Position

As a Support Staff Supervisor at Pine Rest, you’ll be part of tight-knit team that believes in the healing power of your expertise and compassion. Leads a group of staff performing routine (answering telephones, sorting and filing) to semi-complex (maintaining records, scheduling, screening calls, medication ordering, typing, researching and correcting filing and other non-routine clerical errors) administrative work. Uses discretion and judgment when assigning workloads, screening visitors and telephone calls, and organizing own workload to meet established priorities. Provides and oversees administrative support and staff for the division, department or group.
Our Support Staff Supervisors are driven to make an impact in the lives of those we serve and are motivated by the healing they witness first-hand each day. They are dedicated to excellent customer service, enthusiastic about the care we offer, and foster a sense of belonging and empowerment in a diverse workplace.

Requirements

• Minimum of three years of supervisory work experience.
• Completion of high school and additional training related to duties above.

Responsibilities

• Leads a group of staff performing routine (answering telephones, sorting and filing) to semi-complex (maintaining records, scheduling, screening calls, medication ordering, typing, researching and correcting filing and other non-routine clerical errors) administrative work.
• Uses discretion and judgment when assigning workloads, screening visitors and telephone calls, and organizing own workload to meet established priorities.
• Provides and oversees administrative support and staff for the division, department or group.

Benefits

• Medical, dental, vision & life insurance plans
• 403(b) retirement match contribution by Pine Rest
• Generous PTO for full and part time employees
• Tuition assistance & loan forgiveness
• Employee Assistance Program offering many free and discounted services for therapy, legal, accounting, gym membership, etc.
• Partnership with Davenport University provides generous discount on tuition for employees and family members.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED