Support Specialist | Occupational Health
About The Position
This position will assist in maintaining an environment that ensures optimum communication and processing of information necessary to support employers and Occupational Medicine. Works with all companies to make new and changed protocols. Maintains all scanning for the department and referrals. Runs random drug pools for companies while maintaining the database for all companies with reports and end of year MIS reporting. Reports drug results to companies and tracks results. Other responsibilities include answers incoming telephone calls, DOT registry and communicates with insurance companies for authorization/work comp claim information. Supports and covers patient access by performing registration duties requiring independent analysis, exercise of judgment and detailed knowledge of facility procedures related to work performed. Responsible for obtaining and identifying information necessary to produce billable patient accounts. Supports and implements patient safety and other safety practices as appropriate. Answers incoming phone calls for appointment requests. Sets up next day visit packets. Checks patients out from visits and providers after visit information along with scheduling follow-up appointments.
Requirements
- 1 year of administrative or clerical duties
Responsibilities
- Assist in maintaining an environment that ensures optimum communication and processing of information necessary to support employers and Occupational Medicine.
- Works with all companies to make new and changed protocols.
- Maintains all scanning for the department and referrals.
- Runs random drug pools for companies while maintaining the database for all companies with reports and end of year MIS reporting.
- Reports drug results to companies and tracks results.
- Answers incoming telephone calls, DOT registry and communicates with insurance companies for authorization/work comp claim information.
- Supports and covers patient access by performing registration duties requiring independent analysis, exercise of judgment and detailed knowledge of facility procedures related to work performed.
- Responsible for obtaining and identifying information necessary to produce billable patient accounts.
- Supports and implements patient safety and other safety practices as appropriate.
- Answers incoming phone calls for appointment requests.
- Sets up next day visit packets.
- Checks patients out from visits and providers after visit information along with scheduling follow-up appointments.
Benefits
- PTO plan
- wellness reward points
- 401(k)
- employee assistance plan
- employee discounts
- college grant programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
