Support Services Technician I

sjgov•Stockton, CA

About The Position

Introduction The San Joaquin County Public Works - Administration Division is recruiting to fill one full-time Support Services Technician I vacancy and to establish an eligible list which may be used to fill future vacancies. Pre-Employment Background : Potential new hires into this classification are required to successfully pass a background investigation as a condition of employment. Final appointment cannot be made unless the eligible candidate has successfully completed the background process. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES Learns to set up and operate high volume, computerized printing equipment for a variety of projects such as letterheads, business cards, forms, booklets, brochures, and form letters; learns the select and obtain the various types of materials needed for large-volume printing processes, compute unit prices, and prepare billing invoices. Assists in filling printing orders; cuts paper and cards; makes waste paper into scratch pads; packages or wraps work and makes or arranges for delivery. Learns to operate printing-related production equipment such as collators, laminators, paper cutters and drills; learns to clean, adjust, and make minor repairs to production printing equipment; learns to clear paper jams according to proper procedure. Learns how to maintain manual and/or electronic file systems in order to maintain organized records of printing jobs. Learns to pick up, sort, and deliver intradepartmental and/or interdepartmental incoming and outgoing mail, including items to/from the postal service and other delivery vendors; learns to weigh/meter mail and determine postage; learns to operate a variety of mail and package handling equipment to fold, insert, seal, and meter mail; learns to operate a variety of paper supply and stationary equipment. Maintains lists of registered mail; participates in mail room billing and other record keeping tasks. Gathers cardboard, toners, batteries, and other materials and packages them for recycling; delivers to appropriate recycling facilities. Receives incoming vendor shipments; provides instructions for vendor delivery or signs for deliveries as required; prepares outgoing parcels for shipment; may receive, move and store paper stock and other central supply items; may move records to and from storage areas; may perform other clerical or manual labor tasks. Operates materials-handling tools and equipment such as dollies, hand carts, and pallet jacks; may operate a two-way radio or cellular telephone for emergency communication. Organizes work to meet scheduled routes.

Requirements

One year of stock room, messenger, delivery service, or related experience.
Clerical experience that required the regular use of personal computers and computerized printing can substitute, on a year-for-year basis, for the above-required experience.
Possession of a valid California driver’s license.
General postal laws and regulations
Traffic rules and regulations
Safe work practices related to the performance of manual tasks and the operation of a motor vehicle
Basic principles of customer service
Basic operation and maintenance of standard office equipment, including computers and general office software
Basic record keeping techniques
Basic arithmetic, grammar, and spelling.
Drive delivery vehicles
Follow and maintain delivery routes and schedules
Understand and follow written and oral directions
Sort mail and other items
Move and load mail and supplies safely
Utilize standard office procedures and equipment, including computers and general office software
Communicate effectively
Establish effective working relationships with those contacted during the course of the work, including managers, County employees, and the general public.

Responsibilities

Learns to set up and operate high volume, computerized printing equipment for a variety of projects such as letterheads, business cards, forms, booklets, brochures, and form letters
Learns the select and obtain the various types of materials needed for large-volume printing processes, compute unit prices, and prepare billing invoices.
Assists in filling printing orders; cuts paper and cards; makes waste paper into scratch pads; packages or wraps work and makes or arranges for delivery.
Learns to operate printing-related production equipment such as collators, laminators, paper cutters and drills; learns to clean, adjust, and make minor repairs to production printing equipment; learns to clear paper jams according to proper procedure.
Learns how to maintain manual and/or electronic file systems in order to maintain organized records of printing jobs.
Learns to pick up, sort, and deliver intradepartmental and/or interdepartmental incoming and outgoing mail, including items to/from the postal service and other delivery vendors; learns to weigh/meter mail and determine postage; learns to operate a variety of mail and package handling equipment to fold, insert, seal, and meter mail; learns to operate a variety of paper supply and stationary equipment.
Maintains lists of registered mail; participates in mail room billing and other record keeping tasks.
Gathers cardboard, toners, batteries, and other materials and packages them for recycling; delivers to appropriate recycling facilities.
Receives incoming vendor shipments; provides instructions for vendor delivery or signs for deliveries as required; prepares outgoing parcels for shipment; may receive, move and store paper stock and other central supply items; may move records to and from storage areas; may perform other clerical or manual labor tasks.
Operates materials-handling tools and equipment such as dollies, hand carts, and pallet jacks; may operate a two-way radio or cellular telephone for emergency communication.
Organizes work to meet scheduled routes.

Benefits

Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 .
Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available.
Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense.
Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense.
Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate.
125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit).
Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937.
Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available.
Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years.
Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year.
Sick Leave : 12 working days of sick leave annually with unlimited accumulation.
Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year.
Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child.
Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step.
Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year.
Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area.
School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities.