Support Services Team Lead

Labcorp • Sunrise, FL

23h • Onsite

About The Position

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability? LabCorp is seeking a Support Services Team Leader to join our team. In this position, you will work in a fast-paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives". We are currently seeking a Support Service Team Lead to work in a accessioning office. In this role you will provide exceptional customer service, perform skilled specimen accessioning and be the face of the company. In addition, you will be provided with opportunities for continuous growth within the organization. Work Schedule : Monday-Friday 10:00 AM-6 PM with rotating holidays and weekends Work Location: Labcorp - 770 International Parkway Sunrise, FL Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. Job Duties/Responsibilities:

Requirements

• High school diploma or equivalent
• 3 years of relevant experience; preferably in a clinical laboratory
• Strong computer skills and working knowledge of Microsoft Office
• Excellent communication skills; both written and verbal
• High level of attention to detail with strong organizational and prioritization skills
• Strong critical thinking skills with the ability to make decisions in a fast-paced environment.
• Ability to handle the physical requirements of the position.

Nice To Haves

• Associate Degree or higher is a plus
• Prior leadership experience is a plus.
• Familiarity with laboratory operations as well as policies and procedures is preferred

Responsibilities

• Assist in the supervision of the day-to-day operations of the accessioning department
• Help lead the team in their daily processes and procedures.
• Assist with preparation of laboratory specimens for analysis and testing.
• Oversee routing of specimens to their respective prep areas
• Encourage process improvements and best practices.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Resolve any production errors as requested by management.
• Research and resolve any production errors while escalating when necessary.
• Engage in continuous process and service level improvements.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Responsible for enforcing and managing policies and procedures.
• Perform administrative duties as needed.

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED