Community Support Services - Team Lead

Advantage Behavioral Health Systems•Athens-Clarke County, GA

8d•$40,000

About The Position

This position contributes to the successful achievement of the organization’s mission and strategic initiatives by providing leadership, oversight, evaluation, and direction of program supervisors to assure tasks are completed & schedules are maintained. Assures programmatic requirements are met based on various oversight/funding entities: DBHDD, CMS, HUD, DCA. Provides budget oversight & monitoring and development & monitoring of programmatic & financial outcomes reports. Ensures that staff are appropriately trained and current in training. Provides a broad range of paraprofessional social services to consumers and their families. Participates in treatment Team planning and performs crisis intervention. Assists in Dealing with personal and social problems. May provide Supportive counseling to clients and families and/or serve as a liaison for social services.

Requirements

Bachelor's degree in a related field and five years of related experience with at least three of those years in a supervisory role
Or Master's degree in a related field and three years of related experience with at least one year in a supervisory role or one year at the lower level or position equivalent.

Responsibilities

Supervises and plans work of assigned staff.
Ensures program compliance with all federal, state, and local licensing and operating standards.
Develops, implements, and maintains program policies and procedures as needed.
Continuously evaluates service delivery effectiveness in meeting the needs of clients.
Continuously monitors existing operated and contracted sites in accordance with established guidelines.
May procure or develop new sites based upon identified client’s population needs.
Makes site visits to assist in the implementation of programs and monitors the use of resources as necessary.
Thoroughly conducts or delegates the assessment of programs; provides feedback and recommendations based on findings and in accordance with established policies and procedures.
Manages human resource and employee relations functions.
Works cooperatively with appropriate staff to identify potential candidates for placement.
Works with parents/families of clients to assess and determine client needs in a community/family placement setting.
Develops an effective individualized placement plans for clients.
Effectively monitors client behavior and progress for placement suitability.
Assigns a case manager to each program client to ensure services delivered meet identified client needs.
Assesses needs of target population through proficient and thorough use of surveys, literature searches, focus groups and other research methods.
Meets program deadlines for all assessment tasks.
Establishes and maintains relationships with other agencies and organizations in the community to meet community needs and prevent duplication of services.
In accordance with program criteria and established guidelines, identifies and/or interviews potential residential providers for clients.
Secures all needed support services for clients.
Continually assesses each placement for quality and effectiveness of services delivered.
Continuously monitors clients placements for acceptability and if needed, takes steps to remove client from unacceptable placement situations.
Obtains and/or monitors eligibility for SSI and/or other subsidies for clients.
Assists clients in locating and utilizing community resources including legal, medical, financial assistance, and other referral services.
Interviews clients and/or families using acceptable techniques appropriate for the individual's level of functioning in accordance with established guidelines.
Contact other health care professionals within or outside the organization to obtain client’s background information in accordance with established guidelines.
Reviews client’s chart to obtain background information necessary to complete an assessment within established timeframe.
Completes and places in client's chart a written individual/family intake profile and updates information according to accepted standards and time frames.
Complies with regulations on confidentiality of client information as specified by established policy.
Assists client living in personal care homes and halfway houses; assists in pre-release and release planning.
Schedules follow-up appointments in a timely manner to ensure services are provided.
Makes appropriate referrals for support services.
Completes or monitors the completion of required forms within prescribed time frame.
Meets with client's continuity of care representative as required.
Transports or makes arrangements for transportation of clients to appointments in a timely manner.
Implements and organizes the delivery of specific social services within the community.
Thoroughly observes client's progress for compliance to and in obtaining treatment plan goals through one-on-one interviews and other contacts/interactions.
Writes concise, accurate and clear observation notes in clients charts as required by departmental policy.
Promptly notifies appropriate professional of any unusual client incident/situation.
Maintains contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on client's overall progress.
Thoroughly monitors available community resources and develops new sources to meet client needs.
Effectively negotiates, writes and executes collaborative agreement arrangements for services.
Contacts other service providers on a regular basis to maintain effective inter-agency working relationships.
Serves as an effective resource person actively participating on work teams and school related special education transition planning teams.
Maintains program statistics for purposes of evaluation and research.
Develops and effectively maintains a network of appropriate community contacts.
Provides appropriate input in strategy or review sessions/staffings, committees and task forces to facilitate linkages and communication.
Provides appropriate information and/or input in meetings pertaining to case management and case collaboration.
Monitors client’s progress towards treatment goals
Conducts individual sessions to provide appropriate guidance and direction pertaining to personal and social development within established guidelines.
Conducts family or educational sessions according to accepted methodologies.
Conducts group sessions using established procedures and methods to promote planned changes in client’s support system.
Provides social and psychological support to clients and their families through listening and discussing problems and progress as necessary.
Recognizes the need for client crisis intervention and reacts appropriately to routine situations and/or promptly notifies person on call or immediate supervisor.
Provides resources for crisis intervention and emergency shelter services when appropriate.
Provides short-term case management and referral services to clients with emergency situations.